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My Mac doesn't recognize my password anymore.

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Guilbota -  
 ArGh -
Hello,
I have a problem with my computer, I restarted it and then it asked me for my password, I entered it but it won't accept it, I already tried with the QWERTY keyboard but it still doesn't want to, I'm a bit lost here.. can anyone help me?

It's a 13-inch silver Mac Pro that I bought last year in October.
I assume it's running the latest version since I installed the new update.

3 answers

  1. Anonymous user
     
    Good evening,

    try resetting the password after starting the Mac from its recovery partition, following this method:
    https://www.commentcamarche.net/faq/44963-reinitialiser-un-mot-de-passe-utilisateur-sous-os-x-10-depuis-la-partition-de-secours

    best regards.

    Have a nice day :-) - Francis
    “Work group: A group of people unable to do anything by themselves who collectively decide that nothing can be done!” WCh
    54
    1. jujulili10 Posted messages 15 Registration date   Status Member Last intervention   16
       
      When you turn on your computer, you click on Command and R at the same time, then you get to something but you don't pay attention to it and you click on the Apple and on restart and you enter your password and there you go, it works, but you have to do this all the time and inside your password is not recognized.
      5
      1. Guilbota > jujulili10 Posted messages 15 Registration date   Status Member Last intervention  
         
        I tried what you told me but my password is still incorrect.
        1
    2. Guilbota
       
      I can't get the same result after typing the word in the terminal.
      1
    3. ArGh
       
      Hello,

      After noticing the same issue, I realized while entering my recovery key that the keyboard had switched to QWERTY, so some keys are misplaced and you shouldn't use SHIFT to enter numbers. Once the system starts up, the keyboard switches back to AZERTY.
      0
    4. ArGh
       
      After following this appeal process, I was able to restore normal behavior: https://support.apple.com/en-us/HT202036
      -1