USB debugging is not enough...

Koala637 Posted messages 6 Status Member -  
 Bundes -
Hello,

I'm trying to recover photos (accidentally overwritten) from my Samsung J7 using RECUVA on my PC (running Windows 10).
The photos were on the phone's internal memory (no SD card).
BUT I can't get the phone to show up as a USB mass storage device (with a drive letter); it's always identified as "Samsung J7," so Recuva can't find it...
I have already:
- enabled "USB debugging" in "developer options";
- tried all the USB modes available on the phone;
- tried a different cable;
- tried another computer;
- ...

Help! Does anyone have any other ideas?... Thank you.

2 answers

  1. kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 158
     
    Hi

    If you want to see the phone as a storage memory, you must not enable USB debugging

    0
    1. Koala637 Posted messages 6 Status Member
       
      Hi,

      I enabled USB debugging (as advised by many internet sources) because before I did, it didn't show up as storage... Anyway, with or without it, it's not working...
      0