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My phone is acting on its own

mal_2.0 Posted messages 5 Status Member -  
Tecnocamon18i Posted messages 1 Status Member -
Hello,
a few days ago I lost my phone, yesterday it was returned to me by a man who claimed to have found it. But since that day, the touchscreen operates on its own, the phone is in good condition and has no cracks; it is a Posh brand model L530. It is functioning so quickly that I can't do anything with it.
Help me, I beg you!!!

1 answer

  1.
    madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488
     
    Hello

    The best thing to do is to start by changing your Google account password immediately.
    Then, do a hard reset of the phone and avoid downloading apps related to the online account but start from scratch. If something has been installed to hack the phone, it's best to avoid reinstalling it.

    Best regards

    --
    "We gulp down the flattering lie and sip the bitter truth drop by drop."
    15
    1. mal_2.0 Posted messages 5 Status Member 2
       
      already done but the phone keeps working on its own
      2
      1. Tecnocamon18i Posted messages 1 Status Member > mal_2.0 Posted messages 5 Status Member
         

        Already applied but it continues

        0