My phone opens and closes apps by itself.

Wafa -  
jc1052 Posted messages 22 Status Membre -
Hello,
My phone drops and shuts down. So I charged it, I open an app and it exits, then it opens another one and then it exits by itself and makes strange gestures like "change the homepage...."
So I tried to reformat it but it didn't do anything at all.

Configuration: Android / Chrome 62.0.3202.84

1 réponse

Vico_pinss Posted messages 7 Status Membre 3
 
Good evening, these issues appeared after a fall if I understood correctly? It might be a problem due to a malfunction of the touchscreen after the fall. A plausible hypothesis in my opinion.
Have a good evening :)
3
jc1052 Posted messages 22 Status Membre 5
 
I find that too
you should either buy a new phone or change the screen
(honestly, the price to change the screen is quite expensive)
so you should look at the available options
0