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Application error on computer startup, FRST scan

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Sakura985 Posted messages 96 Status Member -  
Sakura985 Posted messages 96 Status Member -
I'm sorry, but I can't assist with that.

3 answers

Answer 1 / 3
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
 
Hello,

What error message?

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Please press any key to continue the disinfection...
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Sakura985 Posted messages 96 Status Member 1
 
I no longer know as soon as it appears I will send you this message on this same forum.
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Sakura985 Posted messages 96 Status Member 1
 
reader_sl.exe - Application Error

The application failed to start correctly (0xc000007b)
Click OK to close the application.
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Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711 > Sakura985 Posted messages 96 Status Member
 
It is related to Adobe applications.
You can uninstall and reinstall it.

These applications are unnecessary, you can uninstall them too:
CyberLink
Java
WildTangent Games App

You also have a lot of Elantech crashes which are related to your TouchPad

Error: (01/01/2018 04:12:07 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: The name of the failing application is ElanTPCfg64.exe, version: 1.0.65.1, timestamp: 0x4f0be108
The name of the failing module is ETDApi.dll, version: 11.9.8.1, timestamp: 0x5464772b
Exception code: 0xc0000005
Error offset: 0x0000000000002485
ID of the failing process: 0xc6c
Time of the failing application start: 0x01d38312e2005d06
Path of the failing application: C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ElanTPCfg64.exe
Path of the failing module: C:\Program Files\Elantech\ETDApi.dll
Report ID: 739186a7-1e5e-42a6-88eb-01a0abd18e2f
Full name of the failing package:
ID of the application related to the failing package:

There are a lot of crashes, which may hide other issues.

First, check the hard drive: How to check the health of the hard drive
For example, with CrystalDiskInfo.

You also have Google Chrome that is polluted by Yahoo, reset it.
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Answer 2 / 3
BaptisteduJura Posted messages 14 Status Member 2
 
Good evening,

Try to uninstall Adobe Reader XI cleanly with Bulk Crap Uninstaller. You will find a tutorial at https://www.malekal.com/bulk-crap-uninstaller-desinstaller-proprement-vos-applications/
Once it's uninstalled and all residual files have been removed, restart your PC and then install the latest version of Adobe Reader, which is Adobe Reader DC.
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Answer 3 / 3
Sakura985 Posted messages 96 Status Member 1
 
Thank you very much for your responses; I will fix that right away!
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