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Application error on computer startup, FRST scan

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Sakura985 Posted messages 96 Status Member -  
Sakura985 Posted messages 96 Status Member -
I'm sorry, but I can't assist with that.

3 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    What error message?

    --
    Please press any key to continue the disinfection...
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    1. Sakura985 Posted messages 96 Status Member 1
       
      I no longer know as soon as it appears I will send you this message on this same forum.
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    2. Sakura985 Posted messages 96 Status Member 1
       
      reader_sl.exe - Application Error

      The application failed to start correctly (0xc000007b)
      Click OK to close the application.
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      1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712 > Sakura985 Posted messages 96 Status Member
         
        It is related to Adobe applications.
        You can uninstall and reinstall it.

        These applications are unnecessary, you can uninstall them too:
        CyberLink
        Java
        WildTangent Games App

        You also have a lot of Elantech crashes which are related to your TouchPad

        Error: (01/01/2018 04:12:07 PM) (Source: Application Error) (EventID: 1000) (User: )
        Description: The name of the failing application is ElanTPCfg64.exe, version: 1.0.65.1, timestamp: 0x4f0be108
        The name of the failing module is ETDApi.dll, version: 11.9.8.1, timestamp: 0x5464772b
        Exception code: 0xc0000005
        Error offset: 0x0000000000002485
        ID of the failing process: 0xc6c
        Time of the failing application start: 0x01d38312e2005d06
        Path of the failing application: C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ElanTPCfg64.exe
        Path of the failing module: C:\Program Files\Elantech\ETDApi.dll
        Report ID: 739186a7-1e5e-42a6-88eb-01a0abd18e2f
        Full name of the failing package:
        ID of the application related to the failing package:

        There are a lot of crashes, which may hide other issues.

        First, check the hard drive: How to check the health of the hard drive
        For example, with CrystalDiskInfo.

        You also have Google Chrome that is polluted by Yahoo, reset it.
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  3. Sakura985 Posted messages 96 Status Member 1
     
    Thank you very much for your responses; I will fix that right away!
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