Very slow laptop

Solved

Good evening Bazfile

It's me again! This time it's about my laptop that I rarely use, but always up to date.

It is very, very slow and sometimes freezes for no apparent reason... I don't know if it's a virus or what... It is slow not only to open pages, but also to open folders...

Thanks for your help..


6 answers

  1. Moderator

    Hello,

    You need to download the 64-bit version:


    1
    1. Moderator

      Hello  .

      Your PC is not infected; the problem is that it’s an entry-level PC with little RAM and a totally outdated processor. Your issue isn’t infectious but hardware-related, so I’m redirecting your post to the forum in the Hardware & System section → Computers.


      bazfile
      Moderator/Security Contributor.
      a hello, a reply, a thank you always brings joy.

      1
      1. I’m trying to open FRST but it’s impossible. Here is a screenshot of the error message..

        0
        1. Hello, thank you very much.

          Here are the two requested files

          Addition

          FRST

          0
          1. Contributor

            Hello

            on Windows 10 or 11, no need for a third-party antivirus
            Windows has its own antivirus, Windows Defender
            uninstall McAfee, too resource-hungry
            and let Windows Defender take over, just as effective and less resource-intensive
            to properly uninstall McAfee here:

            To finalize this step, you need to restart the PC.

            1
        2. Hello and thank you.

          I followed your instructions. Removed McAfee and OneDrive, and here is the requested file:

          0
          1. Contributor

            For me everything is fine

            tell me if it’s better

            1
        3. Yes, I feel much better. Thanks to you, that's kind of you.

          0
          1. Contributor

            No problem

            See you later

            1