error 601 at startup. Solved

Question

Hello, I have an HP laptop running Vista. Let me explain my problem: the last time, the battery drained and the PC shut down, which is nothing unusual. I turned it back on and saw an error message. "HP Battery Alert" tells me that my battery has a low capacity and below it is an error code: Error code 601. Since then, every time I start my PC, I always get this error message, and my battery lasts less time than before. I would like to know the cause and if it can be removed because I really don't want to go back to the service center, especially since I lost my hard drive just two weeks ago... I was advised to come here, maybe it's a virus that's draining my battery or something else? Thank you for responding :)

Configuration: Windows Vista / Internet Explorer 7.0

marc1301 · Accepted Answer

Hello, have you tried to start your laptop without the battery, just by plugging it into its power source?

According to my research, error 601 corresponds to a battery, if we can say faulty, and you describe its symptoms.

If starting the laptop without the battery does not display your error, I think you should contact your customer service (still unfortunately..., HP struggles with its laptops) and try to make use of the warranty if your laptop is not very old, but it's not a sure thing; it seems to me that for them, the battery is considered a consumable that is unstable in terms of lifespan, which varies according to how you use it. A battery should be regularly drained and recharged; it's better to avoid using a laptop plugged in (for example, leaving it plugged in all day, because the battery being constantly charged significantly reduces its lifespan, ...)

xt0nyy · Answer

Yes, I have already tried and there were no messages at startup. I updated my software after posting this help, and upon restarting the computer, nothing, no error messages. I will try again and keep you posted. Thank you.

marc1301 · Answer

So the problem is indeed with the battery, which must have a small short circuit. I advise you to avoid using it as there is a risk of damaging your phone with poor-quality voltages.

I'm sorry I can't provide more help, but I recommend that you contact your customer service to try to take advantage of the warranty.

xt0nyy · Answer

So I reconfirm that there are no more error messages when starting my PC. It's hard to understand ^^ But then regarding the battery, it's clear that it must be a bit faulty since I've had this computer for about a year, and I spend a lot of time on it and I don’t always remember to unplug the cable, well, I make mistakes sometimes. The battery charged to 100% in power-saving mode lasts about 44 minutes, but it tends to change; for example, it just showed me 53 minutes... while just 2 seconds ago it was 44. Am I forced to change the battery?

marc1301 · Answer

There are different types of batteries, some more fragile than others. If your PC alerts you with an error code, there is a problem. Now, if your PC indicates nothing and you just see some differences in battery life, it's not very serious. There is a distinction between a worn-out battery and a damaged battery; a worn-out battery will only hold a charge for a short time, while a battery might hold a charge but could, at some point, damage the motherboard of the PC due to an improper voltage.

xt0nyy · Answer

D'accord, si je vois vraiment que la batterie ne tient pratiquement plus, je l'emporterai faire réparer. Eh bien, je te remercie pour ton aide et je clôt le sujet. Merci encore :)

marc1301 · Answer

Batteries cannot be repaired; their replacement at the end of their life is mandatory.
However, if Windows warns you about an issue with the battery, do not use it anymore; laptops work perfectly fine on mains power. The downside is that if you forget there is no battery and you unplug it, the laptop may not appreciate it.

You're welcome; I wish you a good continuation and happy surfing.

Error 601 at startup.

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