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Your version of Windows Insider has encountered a problem.

Questerone -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello, I'm having a problem since this morning and I'm desperate. I'm on Windows 10, and as soon as I turn on my PC, I get a green error page saying "Your Windows Insider version has encountered a problem and needs to be restarted. We will restart your computer for you." Then a blue error page tells me that it doesn't work and suggests either to restart or to access Advanced Options, which is of no help to me ^^

I hope someone will have a solution to my problem.. Thank you in advance, best regards.

2 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Start with the advanced system recovery options using method 1 from this page: Windows recovery advanced options.
    The idea is to restart on the page asking for the password, with the icon in the bottom right and holding down the shift key.

    If you do NOT reach the window where Windows asks for passwords, due to a blockage or crash beforehand...
    Turn off the computer twice during the Windows loading screen.
    It will enter repair mode, which will also give access to the advanced system recovery options.
    (If starting with the advanced recovery options is impossible, you need to create a USB drive to boot from, there is a link on the previous page for that).

    From Troubleshoot, you can then try:
    - to launch a system restore to revert to a previous configuration of Windows
    - From the settings menu, restart Windows and go into safe mode, from there you can uninstall a problematic application like your antivirus
    - Reset Windows 10 (this keeps your data but removes applications).

    --
    Please press any key to continue the disinfection...
    2
    1. Questerone01
       
      I already knew that we could do this, I was thinking that someone might know a command in cmd or something. Saucer, I decided to reset Windows ^^ Thanks for trying to help me! Best regards ;-)
      0
      1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712 > Questerone01
         
        And did the reset work?
        0