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Permanent subtitles on LG TV 43UJ635V UHD

Edie78 Posted messages 7 Status Membre -  
 untel -
Hello,
I just bought an LG 43UJ635V UHD TV.
It works very well except that the subtitles appear all the time!
No matter how many settings I adjust (general and for each channel), they come back every time I turn the TV back on.
There's nothing specific about this in the manual.
Does anyone know how to permanently turn them off?
Thanks in advance for your help,
Best regards
Edie78

5 réponses

Réponse 1 / 5
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
Good evening and welcome,
Did you press the "subtitles" button on top of the remote?

I call a spade a spade *
     *in French in the text
44
Edie78 Posted messages 7 Status Membre 7
 
Hello Andy31200,
Yes, that's what I started doing, along with the steps indicated by Baladur13. It works at first, but every time I turn off the TV and turn it back on (and sometimes even if I change the channel), everything has to be reset...
In fact, it's the permanent cancellation of the subtitles that I can't seem to maintain.
While it works for the other settings.
Do you have any other ideas?
Thanks in advance,
0
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
Hello,
Try disconnecting everything, HDMI cables, antenna, and power plug, wait five minutes and then reconnect.
If that doesn't work and if you have access to the menu, perform a "reset" or "factory reset" or "initial setup" (see menu) but you will have to redo the entire installation and settings.
0