Access denied to all USB drives

Solved
jameswell Posted messages 16 Status Membre -  
 Mhamed -
Hello,

On Windows 7, I apparently can't access ANY USB drives.
When I try to open one, a dialog box indicates:

"You do not have the required permissions to access this folder. Click Continue to permanently access this folder."


When I click Continue, a new dialog box indicates:

"Access to this folder has been denied. To access this folder, click on the Security tab."


The term "Security tab" is underlined, and when I click on it, the "Properties" window of the USB drive appears, and it does not have a security tab, as if it's a joke.



I activated the administrator account and tried to open the drive from there, I booted into safe mode, and I encounter the same problem every time. This is very frustrating, and I would be very grateful for any help. Thank you in advance,

Daniel

3 réponses

laurent2m-l Posted messages 1515 Registration date   Status Membre Last intervention   758
 
It's an HP machine, as I can see. And it seems that this problem is common with this manufacturer, due to recalcitrant software/drivers.

The solution was provided on the HP forum by JordanGreer.

With Google Translate, it says:
1. Open the control panel
2. Go to System and Security
3. Open HP Client Security
4. In the third column, select device permissions.
5. There will be an icon titled "change" at the top right of the Access column, click on it.
6. Click yes in the pop-up window
7. In the dropdown access menu next to "Removable Storage (e.g. USB drives)", click on "allow - full access"
49
jameswell Posted messages 16 Status Membre
 
It's perfect, thank you!!
Info for recycling this post: uninstalling HP Device Access Manager works too.
0
mataweb
 
The problem is solved, thank you very much.
0