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Asus ZenPad 10 tablet

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laguise0 Posted messages 6 Status Member -  
 Yassine -
Hello,

I own an Asus ZenPad 10 tablet. I turned it off in Child Mode. When I turn it back on, it starts in "normal" mode but the access is still in Child Mode, so I don’t have access to the settings. I only have access to the apps allowed in Child Mode. How can I resolve this problem? Thanks in advance for your help.

1 answer

  1.
    pbertout Posted messages 1041 Status Member 95
     
    Hello,

    We should try pressing the volume up and power buttons at the same time; if memory serves, the tablet will enter secure mode. You’ll need to remove the kid mode and then restart the tablet normally.

    On Samsung devices, this works; since it runs Android, there shouldn’t be any issue...

    A++
    2
    1. Laguise
       
      Hello, I’m trying your suggestion but unfortunately nothing happens... I don’t know what else to do. If I do a reset, will it erase what’s on the tablet? Thanks in advance
      0
      1. pbertout Posted messages 1041 Status Member 95 > Laguise
         
        Good evening,

        Yes the reset will erase all documents; if you happen to have an SD card, consider transferring photos, music, etc. onto it. This will allow you to keep a record of the main documents... This is curious, this scenario has been studied, they must have planned a maneuver to perform...
        0
      2. pbertout Posted messages 1041 Status Member 95 > pbertout Posted messages 1041 Status Member
         
        Does it not require parental code to disable parental mode or anything else? Have you simply tried turning it off and on again?
        0
    2. Yassine
       

      Hello, sorry to bother you. I have an Asus ZenPad tablet. I put it in kid mode but I forgot the password. I pressed PIN code, forgot, but I also forgot the answers to the security questions.

      1