Network access issue on NT4 network drive

Solved
Treza88 -  
 Treza88 -
Hello everyone,

I'm reaching out for your help because I'm in a real bind. After a power outage (at least I think that’s what caused it), I have 2 computers running Windows 10 and one running Windows 8.1 that can no longer access my server running NT4, and consequently, I'm not allowed access to the network drive on this server.
When I click on the server in my network favorites (where I see all my other PCs and my server), it prompts me to log in and enter a password, which wasn't the case before. Moreover, the password and login don't work.

My network was functioning properly for years before this outage.

Do you have any suggestions for what to investigate, because I'm really in the dark here; everything seems correct with my configurations, and nothing is working.

Additionally, I have a virtual machine with Windows XP on my computer running Windows 8.1 that accesses the server without any issues.

Thank you in advance to anyone who can lend a hand.

10 answers

davedrink Posted messages 85 Registration date   Status Member Last intervention   23
 
Another interesting link related to the first one: https://support.microsoft.com/en-us/help/982734/you-cannot-access-a-shared-folder-that-is-located-on-a-windows-2000-or

What is interesting to note:

Cause:
Windows 7 and later use NTLM version 2 (NTLMv2) authentication. By default, NTLMv2 authentication is not enabled in Windows 2000 or Windows 98. Consequently, this problem occurs.

Resolution

To resolve this issue, enable NTLMv2 authentication on the Windows 2000 (or NT4) or Windows 98 machine. To do this, follow these steps:
Start the Registry Editor. To do this, click Start, click Run, type Regedit, and press ENTER.
Locate and click on the following registry subkeys:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\LSA
Find the registry value LmCompatibilityLevel.

If the registry value is not present, follow these steps to create it:
Select the registry subkey listed in step 2.
In the Edit menu, point to New, and then click DWORD Value.
Type LmCompatibilityLevel and press ENTER.
Set the DWORD value to 1. To do this, click Modify in the Edit menu, type 1 in the Value data box, and then click OK.
Exit the Registry Editor and restart the computer.

"Alea jacta est: they are talkative at the Gare de l'Est." (P.Desproges)
1
Treza88
 
Ok thanks davedrink

I consulted the first link, a page I had already skimmed through, but it seemed very complicated. However, as you presented it to me, I looked into it more closely and resolved my issues; it was indeed the authentication level that was not defined.
And on top of that, gpedit.msc was not installed on some PCs, so I had to install it.
However, for what reason the settings were changed on all three PCs is a great mystery.

Thanks again for the help; I would have never figured it out on my own.
1
davedrink Posted messages 85 Registration date   Status Member Last intervention   23
 
I'm glad to hear that and I'm happy for you. I'm glad your problem is resolved. (indicate it) Have a nice day, I can feel you breathing :).
0
davedrink Posted messages 85 Registration date   Status Member Last intervention   23
 
Did you end up modifying the authentication on your NT4 server or on the client machines?
0
Treza88 > davedrink Posted messages 85 Registration date   Status Member Last intervention  
 
Yes, it's clear I'm breathing because not having access to that network drive was blocking all IT production for us.
And yes, on all client workstations in "Network Security: LAN Manager authentication level," instead of "not defined" in the properties, I replaced it with "Send LM & NTLM – use NTLMv2 session security if negotiated."
And everything returned to normal, like magic.
But for me, how this setting could have been changed when everything had been working perfectly for years will remain a mystery.
And I repeat, thank you once again to you, to this forum, and to all the forums that help people like me.
0
davedrink Posted messages 85 Registration date   Status Member Last intervention   23
 
Hello,

Are you on a domain or in a workgroup?

With the domain admin account you shouldn't have any issues accessing your shared resources.

I assume you are in a workgroup.

Start by turning off all the machines on your network, then turn on your server and then start your client machines. Try to access your resources!

Keep us updated
Best regards
0
Treza88
 
I am in a workgroup.
0
davedrink Posted messages 85 Registration date   Status Member Last intervention   23
 
- Turn off all your workstations!
- Start your server only - Let it boot properly until Windows
- Then restart your client workstations
- And try to access your shared resources
0
Treza88
 
OK, I'll give it a shot and come back later.
0
Treza88
 
Test was a bit long, but I had a W10 PC that was supposed to update, but nothing changed.
Still unable to connect to the server from my PCs.
0
davedrink Posted messages 85 Registration date   Status Member Last intervention   23
 
- When you access your shared resource from a Windows 10 client, the login and password requested are those of the administrator of your NT4 machine.
Is that how you proceed?
0
Treza88
 
Yes, that's right, and I have my users configured with the same password on the NT4 server.
I've even tried creating another user on my PC and configuring it on the NT4 server, but it's always the same scenario: incorrect login password.
0
davedrink Posted messages 85 Registration date   Status Member Last intervention   23
 
Use this option "\\IP_target\share_name" (in Explorer or Run) - What does it tell you?
0
Treza88
 
At best, it asks me for a login password or just spins and does nothing.
When typing:
\\192.168.1.11\D$ (share name on server)
0
davedrink Posted messages 85 Registration date   Status Member Last intervention   23
 
Since your users are properly declared on NT4: OK
Try to recreate a shared resource (Sharing and NTFS security: Everyone for testing) and see how it behaves.

And try to access it in the same way.
0
Treza88
 
After 30 to 40 seconds of waiting still the login password window

on another partition of the server with:

\\192.168.1.11\E (share with everyone permission and full control)
0
davedrink Posted messages 85 Registration date   Status Member Last intervention   23
 
0
Treza88
 
Ok, I'll take a look, but it's crazy that my PCs running XP connect to the server without issues, while those on Win10 and Win8.1 do not.
0
davedrink Posted messages 85 Registration date   Status Member Last intervention   23
 
The following links might lead you to think that it's probably quite normal since 'starting from Windows 7, NTLMv2 authentication is not enabled in Windows 2000 and lower.

Keep us posted.
0