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Problème de connexion "myCANAL"

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lolodelapampa Posted messages 12 Status Membre -  
lolodelapampa Posted messages 12 Status Membre -
Hello,
my partner cannot log in to my canal with my credentials; the connection is fine, but she remains stuck on the programs page with "internal error." I don't know how to troubleshoot it. She has Internet Explorer and Windows 8. Thanks to the community.

Configuration: Windows / Chrome 60.0.3112.113

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Réponse 1 / 1
Papounet17000 Posted messages 26460 Registration date   Status Membre Last intervention   9 894
 
Hi,

She should try with another browser like Chrome for example.
1
lolodelapampa Posted messages 12 Status Membre
 
Thank you, you found the solution, thanks again, goodbye.
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