Error 408 Solved

Question

I have Canal + through an antenna.
Quite often, it temporarily cuts out with a message "weak signal" (often when it rains..?) or more seriously with error code 408, with no reception at all. I checked the connections but still got this error 408.
What does it mean? And what should I do?
Xama18

--
Thank you for helping me.. I need it.

Mascotte62 · Accepted Answer

Hello everyone,
First of all, to check if you have good reception, connect the antenna cable first to the television, and if you have perfect reception, it should work with the TNT decoder + the Cube and the HD Wifi satellite decoder.
I called Canal+ at 0 892 39 39 10 (0.35€/min) regarding the error code 408 issue, waited 5 to 6 minutes, and a technician explained the procedure to me: go to the menu, then go to MY TV and click OK, go to settings and click OK, go to my reception and click OK, go to configuration and click OK, go to channel search and click OK; a horizontal bar will appear for 5 minutes, then 4 minutes, then 3 minutes, then 2 minutes.
Then it will display the search for channels found.
Number of channels found: 49
Number of TNT channels: 34, and the image appeared with sound.
Then press BACK 4 to 5 times to make the text on the screen disappear.
Total time = 15 minutes
I hope it works for you.

MPMP10 · Answer

Hello, " "weak signal" "  Either amplify the antenna or move...     --

Andy31200 · Answer

Hello everyone  Start by checking the coaxial connections, unplugging and replugging them several times to eliminate any oxidation; if necessary, do them properly and be careful, the slightest "hair" from the braid touching the copper core can mess things up... The HD TNT is more demanding in terms of both quantity and quality of signal If you still have no results, the best solution would be to place an adjustable mast preamplifier (sometimes too much amplification can degrade the signal), this preamp must be LTE/4G filtered, Here is a good product, for example: https://www.ebay.fr/itm/Amplificateur-TNT-complet-JOHANSSON-exterieur-interieur-KIT-7328-fiches-F-/261244510074?hash=item3cd362df7a%3Ag%3Ac0gAAOxy6%7EBR3uv8   NB: In the future, please respect the politeness and respect charter of this forum; we are not robots but human volunteers deserving a minimum of respect: hello, please, thank you in advance, etc...   -- I call a spade a spade *      *in French in the text

BB17 · Answer

Well done, the technicians at Canalsat. After three different representatives, each failing to identify the cause of the error 408 display, sometimes giving nonsensical answers, and having scheduled a technician to check the satellite dish and replace the LNB, everything is working normally tonight. Could it not be more of a satellite issue with Canal? We pay for our subscription only to be deprived of the World Cup; it’s pathetic.

Vince · Answer

The answer is that the network in France is very poor. Signal quality is very bad.

jo73 · Answer

I have a Canal+ TNT subscription, all channels work except Canal+ channels. I get the message "error 408 on 4-9 10 11 etc" for 30 seconds, then poor weather conditions... insufficient signal... (the sky is blue). I plug in my old TNT receiver that cost €15 and then I have all the channels, including Canal+ 4! So it’s definitely the Canal+ decoder that doesn’t have enough power to capture the Canal+ signal. What do you think?

Vince · Answer

Hello, 4K is a scam, just like everything else! No matter how high-end an TV you buy, you'll never benefit from it, because the network in this country is terrible. As a result, you will never have the necessary signal strength to push the screen to its maximum technical capabilities. As for the Canal cube, I can't find the words to describe it, it's so outdated, completely obsolete, and it also works very poorly, full of bugs. I've canceled my subscription, and you all should do the same, given the poverty of the programming, which is utterly appalling! It's a disgrace!

johann73 · Answer

Démodulateur signal too weak, a €15 demodulator receives the signal better with the same installation, I'm at the end of my subscription, I'm leaving.

xama18 · Answer

Thank you all for your advice and comments... It's working now!!

Error 408

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