Gray Screen on Startup
Solved
Cacahouette84
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Lacacahouete -
Lacacahouete -
Hello,
Since yesterday I wanted to do a quiet restart and then when the computer turns on boom gray screen no possibility to do anything. I would like to get a response pretty quickly please.
Thank you have a nice day.
Configuration: iPhone / Safari 10.0
Since yesterday I wanted to do a quiet restart and then when the computer turns on boom gray screen no possibility to do anything. I would like to get a response pretty quickly please.
Thank you have a nice day.
Configuration: iPhone / Safari 10.0
2 réponses
Good evening everyone!
My problem has been solved! It was a virus :(
Sorry I didn't provide many details because I was in a hurry and worried :(
If you have the same problem, you need to press F4 when starting the computer, then select to restore to your last recorded restore point, and normally that's it. I might not have explained it well, but there you go.
Have a good evening everyone!
And thank you for the response ;)
My problem has been solved! It was a virus :(
Sorry I didn't provide many details because I was in a hurry and worried :(
If you have the same problem, you need to press F4 when starting the computer, then select to restore to your last recorded restore point, and normally that's it. I might not have explained it well, but there you go.
Have a good evening everyone!
And thank you for the response ;)
You mentioned F4 at startup, do I need to hold down the Fn key and F4, then power on? You mentioned tapping F4????
Thank you for your response.
But do you lose all your unsaved data then?
Thanks a lot, I was very worried because my computer did the same thing.