The printer is currently performing another operation.

Solved
JeanYvesDeschenes Posted messages 2 Status Member -  
JeanYvesDeschenes Posted messages 2 Status Member -
Hello,

I have a problem with a Canon MX922 printer running on Windows 10 Pro 64.

Whenever I send a document to print, I receive the following message: "The printer is performing another operation."

There are no pending print commands, and nothing else happens. I have uninstalled and reinstalled the drivers and the printer three times. Each time, one print command works, and then I get the same message: The printer is performing another operation.

Any helpful suggestions would be greatly appreciated.

Jean-Yves

2 answers

Jimpix Posted messages 12079 Registration date   Status Member Last intervention   4 390
 
Hello,

The driver installation does not seem to be complete.
Please uninstall it properly and then reinstall it with the latest driver here:
http://www.canon.ca/inetCA/fr/serviceDetail?directLink=Y&mid=6992B003&type=D

Important: unplug it from the PC before reinstalling and only reconnect it after the complete installation followed by a reboot.
1