My iPhone is not charging anymore but it detects the charger.
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marseillesud
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lil_oo Posted messages 1 Status Membre -
lil_oo Posted messages 1 Status Membre -
Hello, I need help please,
Yesterday I tried to charge my iPhone 6 which had almost no battery left in vain, the charging wouldn’t take. I tried 2 different Apple-certified chargers but nothing worked, so it’s not the charger. The battery is now completely dead and when I plug it in, the screen displays the empty battery logo, but when I unplug it, it shows the empty battery logo with the charger and the lightning bolt underneath. The iPhone detects the charger but doesn’t charge, and I left it plugged in all night.
I plugged it into a wall outlet, to my computer via USB, and I tried with a portable external battery but still the same result.
It’s not dust, I already cleaned it with a needle, and when I press the home and power buttons it doesn’t work anymore: I tried several times, the iPhone would reboot displaying the Apple logo then would turn off, but now when I press these 2 buttons it just shows me the empty battery logo again.
I don’t know what’s going on and I don’t know what to do, I plan to call the Apple store but the repair must be expensive and I can’t afford it. Please help me, I need to get my phone back as soon as possible. THANK YOU
Yesterday I tried to charge my iPhone 6 which had almost no battery left in vain, the charging wouldn’t take. I tried 2 different Apple-certified chargers but nothing worked, so it’s not the charger. The battery is now completely dead and when I plug it in, the screen displays the empty battery logo, but when I unplug it, it shows the empty battery logo with the charger and the lightning bolt underneath. The iPhone detects the charger but doesn’t charge, and I left it plugged in all night.
I plugged it into a wall outlet, to my computer via USB, and I tried with a portable external battery but still the same result.
It’s not dust, I already cleaned it with a needle, and when I press the home and power buttons it doesn’t work anymore: I tried several times, the iPhone would reboot displaying the Apple logo then would turn off, but now when I press these 2 buttons it just shows me the empty battery logo again.
I don’t know what’s going on and I don’t know what to do, I plan to call the Apple store but the repair must be expensive and I can’t afford it. Please help me, I need to get my phone back as soon as possible. THANK YOU
3 answers
Hello,
Please remove any potential dirt from the charging port located at the bottom of the device (for example, using a small paperclip), as it's not uncommon for dust to accumulate there.
If that still doesn't work:
If that still doesn't work:
If that still doesn't work:
Please remove any potential dirt from the charging port located at the bottom of the device (for example, using a small paperclip), as it's not uncommon for dust to accumulate there.
If that still doesn't work:
- Restart your iPhone.
If that still doesn't work:
- Try using a different charger and/or USB cable, as the issue may be with one of those.
If that still doesn't work:
- Make sure you have installed the latest version of iOS.
Jean-François Pillou
Fondateur de CommentCaMarche.net