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Spotify connection issue

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Yanis_khd Posted messages 3 Registration date   Status Member Last intervention   -  
Yanis_khd Posted messages 3 Registration date   Status Member Last intervention   -
Hello everyone.. so here it is, I'm having a connection problem with the Spotify app on my iPhone with the message "you have already created an account with this email address". I've tried everything, I've deleted and re-downloaded the app and it still doesn't work. However, I can log in on the Spotify website and I tried logging out of all devices before trying again on the app but it doesn't work. Please help me as soon as possible because I'm paying for nothing here and I can't do anything.. I'm attaching a screenshot:

1 answer

  1.
    Snox5 Posted messages 1670 Status Contributor 214
     
    Hello,

    According to the error message
    You have already created an account with [...]

    Are you sure you are entering your credentials in the right place?
    :)
    +++
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    8
    1. Yanis_khd Posted messages 3 Registration date   Status Member Last intervention  
       
      Yes, of course... I went to log in and not sign up, and where it says username, I entered my email and the correct password below.
      0
    2. Yanis_khd Posted messages 3 Registration date   Status Member Last intervention  
       
      Aaaah, that's fine, thank you!!! I didn't put my ID, I put my email address, I'm so dumb lol, thanks!
      0