Wireless phone connection to RJ45 wall socket
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faboons
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faboons Posted messages 291 Registration date Status Member Last intervention -
faboons Posted messages 291 Registration date Status Member Last intervention -
Hello,
I installed a communication box at home that distributes phone and Internet.
Being in a new house, I waited a few months to get connected.
Once the connection was made, everything worked: phone + Internet.
The telephone connection was already done on a wall socket and not the one for the Livebox.
A few days after the connection, the phone, when picked up, crackles terribly.
It rings intermittently, 1 or 2 rings, when someone tries to reach us.
The phone indicator light is solid green. It flashes when the phone rings.
I plug it into the Livebox socket to try, no dial tone.
I call Orange technical support, who gets it working, and I regain dial tone on the Livebox socket.
I reconnect it to the wall socket, and again it crackles.
I try another wall socket in the house, same observation.
Finally, I reconnect it to the Livebox socket, no dial tone...
Using my mobile, I call my landline number (it's a 04, no FT subscription), and it rings.
I hang up and pick up immediately after, the dial tone is there...
I repeated this operation several times to be sure, the result is always the same.
If we manage to pick up when there are only crackles, we can barely hear the caller, but it's impossible to call in any case.
A test of the phone in the Livebox admin makes it ring even on the RJ45 socket.
I tried this phone at someone else's house where it works on a wall socket.
It's a spider that distributes the phone.
When the phone is connected to the wall socket, it is more than 10 meters away from the Livebox.
It's a SAGEM cordless phone with 1 base and a second phone.
I don't have the box anymore, but the reference is SAGEMCOM D142.
Could this be due to interference from electrical devices?
A poor isolation of the cable in relation to electricity?
If it worked at first without any physical modification to my installation, is it possible that I made a mistake in some connections and thus it only worked for a few days?
Best regards.
Faboons.
--
The important thing is not to convince, but to provoke thought.
I installed a communication box at home that distributes phone and Internet.
Being in a new house, I waited a few months to get connected.
Once the connection was made, everything worked: phone + Internet.
The telephone connection was already done on a wall socket and not the one for the Livebox.
A few days after the connection, the phone, when picked up, crackles terribly.
It rings intermittently, 1 or 2 rings, when someone tries to reach us.
The phone indicator light is solid green. It flashes when the phone rings.
I plug it into the Livebox socket to try, no dial tone.
I call Orange technical support, who gets it working, and I regain dial tone on the Livebox socket.
I reconnect it to the wall socket, and again it crackles.
I try another wall socket in the house, same observation.
Finally, I reconnect it to the Livebox socket, no dial tone...
Using my mobile, I call my landline number (it's a 04, no FT subscription), and it rings.
I hang up and pick up immediately after, the dial tone is there...
I repeated this operation several times to be sure, the result is always the same.
If we manage to pick up when there are only crackles, we can barely hear the caller, but it's impossible to call in any case.
A test of the phone in the Livebox admin makes it ring even on the RJ45 socket.
I tried this phone at someone else's house where it works on a wall socket.
It's a spider that distributes the phone.
When the phone is connected to the wall socket, it is more than 10 meters away from the Livebox.
It's a SAGEM cordless phone with 1 base and a second phone.
I don't have the box anymore, but the reference is SAGEMCOM D142.
Could this be due to interference from electrical devices?
A poor isolation of the cable in relation to electricity?
If it worked at first without any physical modification to my installation, is it possible that I made a mistake in some connections and thus it only worked for a few days?
Best regards.
Faboons.
--
The important thing is not to convince, but to provoke thought.
6 answers
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jeannets Posted messages 28390 Registration date Status Contributor Last intervention Ambassadeur 6 602
Hello,
It all depends on whether you are on "Total Unbundling" or "Partial Unbundling"...
Let's say that right now, almost everyone is on total unbundling... and the only telephone line allowed is the one coming out from behind the LiveBox..
-- There should be no telephone connected to the wall socket, which prevents the internet from functioning and the LiveBox... Not even another phone that used to be in other rooms before..
-- No dial tone, that's normal... telephone service passing through the internet does not produce any dial tone on the line coming from outside... The dial tone only exists behind the LiveBox... on the telephone socket of the LiveBox.. Which is an RJ11, not an RJ45..
-- The RJ45 ports at the back of the LiveBox are intended solely for computer devices.
- That's it, if you are on partial unbundling, come back here and provide the details... and it works differently. -
Hello,
Okay, thanks for your response.
Some clarifications.
Also, I think I expressed myself poorly.
I certainly did not connect my phone to the DTI and I am aware that there are cables in RJ11 and RJ45 formats.
In the communication box, I have a master filter connected to the DTI that sends the phone to RJ45 sockets via a "spider."
There is a phone socket on the master filter and the RJ11 phone output from the Livebox goes through it.
So for the phone, it goes Livebox RJ11 (phone output) -> RJ11 Master filter RJ45 -> RJ45 wall socket.
As for total or partial unbundling, I believe I'm on partial.
I have ADSL and phone service, but I can only receive TV via satellite.
Is that clearer?
Best regards.
Faboons.
The important thing is not to convince, but to give something to think about. -
Hello,
if you have connected your communication cabinet, you know where your wall sockets are connected, I hope.
You talk about a multipair cable,
Is it connected to the DTI or behind a master filter?
The problem is that you don't seem to have an ADSL filter on your phone sockets; you should have a master filter if you're in partial unbundling.
In any case, your box should be installed at your communication cabinet, and you distribute via the patching behind either the phone of the box onto one socket, or the Ethernet network, but not the ADSL line, which must be connected only to the box. So, your multipair cable should be connected to the output of the box if you need several phones.
That's the principle:
Edit,
I hadn't seen your reply to Jeannets before posting, sorry.
So I correct what I said above:
Partial or total unbundling has nothing to do with television or not.
In partial unbundling, you pay a fixed line subscription to Orange (€18 per month, or €36 every two months) in addition to your ADSL subscription.
Your geographic number (04...) may have been ported to the same line of the box as the 09...
You should never connect the phone output of your box to the master filter, even at the phone output.
However,
you can use the multipair cable if it has an RJ11, otherwise a simple RJ11 cable between the box and patching for a single wall socket.
And... Voilà Voilà Voilà! -
Hello,
well, thank you.
I squeezed the master filter.
The problem is that it's supposed to distribute the phone with the octopus and that's not the case. It doesn't bother me personally since I only have one phone, but theoretically, it's made for that, right?
I don't understand why I shouldn't go through it. What is the "PHONE" socket for?
In any case, thank you for your explanations.
Have a good evening.
Fabien.
--
The important thing is not to convince, but to make one think.-
The phone socket of the master filter is the filtered output (with a very attenuated ADSL signal) from the telephone line.
The modem socket is the unfiltered ADSL signal.
In total unbundling, the phone socket is useless and the modem socket is just used to avoid connecting to the test socket of the DTI, but that is where the ADSL socket of the box should be connected.
You can put the octopus (telephone splitter) between the phone output of your box and the patch panel sockets.
-
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jeannets Posted messages 28390 Registration date Status Contributor Last intervention Ambassadeur 6 602
Well, it seems to be clearing up...!
Here is an explanation about filters https://assistance.sfr.fr/internet-tel-fixe/box-nb6/filtres-adsl.html#s1 and their uses depending on your subscription type, you should recognize yours there ..
As for spiders, they are no longer very useful...
1° Live Boxes do not support more than two phones on their output...
2° with a Trio or Quatro set of cordless phones, we can equip the house and it is no longer necessary to have long wires... The base is connected behind the BOX to the Phone output and it radiates to the other devices..
3° it could be justified by using a mini central that goes into each room of the house... if everyone has a different internal number and is able to call a different number externally, even if the other lines are busy.. (like Americans).
There you go, I think there are still a few tweaks left and it will be clean. -
Hello,
I haven't made any changes since my modification on December 18th.
A big thank you for your responses... and Merry Christmas.
It's resolved.
Best regards.
Faboons.
--
The important thing is not to convince, but to make one think.
