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The PC won’t turn off anymore

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dan4400 Posted messages 434 Status Member -  
dan4400 Posted messages 434 Status Member -
Hello,

I just changed my case. I moved from a HP Pavilion to a larger case. Everything works fine, but the only problem is that when I want to shut down my computer, I go to Start > Shutdown, but the issue is that it doesn’t shut down; it returns to the Windows login page. Is it a bad connection on the motherboard? I don’t see where the problem comes from.

Thank you in advance.

4 answers

  1.
    nagaD.scar Posted messages 4500 Status Member 255
     
    Hi,

    At first glance I would say that you have swapped the reset and power pins (corresponding to the buttons on the chassis).

    The description should be written on the motherboard at the level of the connection pins.

    Search "motherboard button facade pin" on Google Images to understand better.

    naga
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    1. dan4400 Posted messages 434 Status Member 3
       
      Ha dac je pense aussi alors que c'est les branchements parce que j'ai fais au pif.
      Par contre je n'arrive pas à trouvé le schéma des branchements je sais pas si je regarde au bon endroit.
      Pour info mon pc est un HP Pavilion p6-2427ez Desktop PC Translation: Oh yeah I think the same—that it's the wiring because I did it by guesswork.
      However I can't find the wiring diagram; I don't know if I'm looking in the right place.
      For information, my PC is an HP Pavilion p6-2427ez Desktop PC
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    3. dan4400 Posted messages 434 Status Member 3 > nagaD.scar Posted messages 4500 Status Member
       
      Great, I’ll try it tonight.
      To make sure I’ve understood correctly, should I put in this order: (Power Switch On/Off), Hard-Drive LED, Reset Switch, Power LED?
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    4. nagaD.scar Posted messages 4500 Status Member 255
       
      Here.

      In your case, it’s mainly about properly positioning the power switch and the reset. The others are less important since they’re only the LEDs on the front (which are optional, by the way).
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    5. dan4400 Posted messages 434 Status Member 3
       
      All good. It works.
      But I had a bit of trouble because the designations you gave me aren’t the same as in my tower.

      Thanks for the help.
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  2. dan4400 Posted messages 434 Status Member 3
     
    It's the only thing that changed; I'm going to add RAMs, I think, this week and take 8 more.

    --
    Posted from CCM Live forum for Android
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    1. nagaD.scar Posted messages 4500 Status Member 255
       
      Ok so it's probably due to an update ^^
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  3. dan4400 Posted messages 434 Status Member 3
     
    To add RAM, can I buy whatever I want from the store or should I check compatibility?

    --
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    1. nagaD.scar Posted messages 4500 Status Member 255
       
      So you have on one side the standard (DDR1/2/3/4), the size (MB) and the frequency (Hz) for which your motherboard is compatible, and on the other side RAM operates in pairs:
      - If you only have 2 slots on your motherboard, the 2 RAM sticks must be identical
      - If you have 4 slots, it’s identical by pair (1-3 and 2-5)


      to note that some motherboards (Asrock made quite a few) offer 4 slots but only 2 will be usable (one pair accepts DDR3, the other DDR4 for example).

      in short, check the specs of your motherboard carefully before buying.

      naga
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  4. dan4400 Posted messages 434 Status Member 3
     
    From memory I know I have 2x4GB and I think I have 4 slots, so I could put 2 more 4GB if my motherboard accepts 4.
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    1. nagaD.scar Posted messages 4500 Status Member 255
       
      there, also if the max capacity accepts it (you can have 4 slots of 8 GB max each, and a maximum support of 16, even though it seems to me that it's usually not the case)
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    2. dan4400 Posted messages 434 Status Member 3
       
      Okay great and a big thank you for the help. I’m going to close the topic. Have a good day and see you soon.
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