Critical_Process_Died windows 8 Solved

Question

Good evening,

My PC is an Asus running Windows 8 64 bit. For the past few days, my PC has been slow to start up and this morning when I restarted it, it froze. Impatient, I pressed the button to reboot it and there was an automatic repair of the hard drives, but since then, it only shows blue screens saying "critical process died" with a sad face :(.

In the system recovery tool, I see: The system recovery tool was unable to repair your PC, click on "advanced options" to try other repair options for the PC.
Log file: C\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt. (maybe a clue?)

I'm looking for a solution before resetting Windows because I can't back up important things from my hard drives at the moment.

What should I do, please? Is this a Windows bug? I've seen online that many people have this bug, especially with Windows 10. There must be a solution without erasing everything. I think it might be a software conflict causing a major bug, what do you think?

Please help me, thank you very much.

Configuration: Windows 8.1 / Chrome 49.0.2623.112

jincen · Accepted Answer

Thank you for your reply.

The first command didn't work, but the second one did, and it says it corrected some issues.

However, upon rebooting, the same problem persists; the PC wants to repair itself automatically, then it runs a diagnostic that fails constantly.

Another problem is that I noticed in the BIOS my hard drives were not detected...

pistouri · Answer

Good evening,If you pressed like a wild man, maybe an update that was downloading in the background, who knowsthe causes are numerous...Here you don't have many solutions other than to repair the startup or reinstall Windowstry this with a bit of luck if you have a restore point (created by Windows Update)advanced options --> Troubleshooting --> system restore --> choose a restore point before your problemif it fails choose --> command prompt in the options --> typechkdsk /f c (space between k and / and space between f and c) then press the keyboard enter keyright after typesfc /scannow /OFFBOOTDIR=C:\ /OFFWINDIR=C:\WINDOWSthen press the keyboard enter key (respect the spaces)--scalpel

pistouri · Answer

invite commands in the options --> type sfc /scannow
space between c and / then press enter on the keyboard
let it run for 20 to 30 minutes, if no integrity violations restart the PC
if there are errors type this command
Dism /Online /Cleanup-Image /RestoreHealth
space before each / then press enter on the keyboard
restart the PC

--
scalpel

jincen · Answer

When I type the first command, I get this message:

"Starting system analysis. This operation may take some time.
A pending system repair requires the completion of the restart. Restart Windows and run sfc again."

Is it because of the Windows 8 automatic repair that keeps looping and failing each time? Should I disable that?

With the second command, I get this message:

"Deployment Image Servicing and Management Tool
Version: 6.3.9600.16384

Error: 87

The online-image option is unknown.
For more information, refer to the help by running DISM.exe /?.
The DISM log file is located at x:\Windows\Logs\DISM\dism.log"

pistouri · Answer

well the command isn't working
apart from the freeze, have you installed any software or other, a driver?
What is your antivirus?
-See if you have access to safe mode which I would be surprised
In Advanced Options, go to Settings
Restart
Press the F4 key to Enable safe mode

--
scalpel

jincen · Answer

I have Avira antivirus, as a change I uninstalled the game Smite and disabled some software that started up at boot, I can't really remember what.

No, safe mode doesn't work because before Windows triggers automatic repair which always ends up failing.

pistouri · Answer

Is the PC BIOS UEFI? Can you check it --> Boot tab The original version is indeed Windows 8 or 8.1 I think we will need to create the installation DVD  -- screwdriver

pistouri · Answer

Test with the command prompt type: rstrui.exe maybe the command will work for system restoration  -- scalpel

pistouri · Answer

If failed, try this:  Troubleshooting--> Advanced Options--> Settings--> Restart--> Disable driver signature enforcement (press F7) restart the PC    pistol

jincen · Answer

There is no earlier date for the system restore.
I am on Windows 8.1.

I notice that in UEFI mode I no longer see my hard drives in the boot sequence, why is that? My PC boots from Windows Boot Manager.

I don't have a reinstallation CD, I upgraded to Windows 8.1 without anything.

jincen · Answer

I also disabled the F7 driver check but I'm still having the same problem (blue screen critical process died).

If I reinstall Windows 8.1 by downloading the ISO here https://www.microsoft.com/fr-fr/software-download/windows8ISO
will I lose my data?

pistouri · Answer

you can recover the data
just open the command prompt and type notepad or notepade.exe (notepad opens --> file --> open
explorer appears, copy/paste to a USB stick or external hard drive
you can try right now, or later with the DVD or the USB stick created
if you make a USB stick, use Rufus to select the partition type GPT for UEFI
https://sospc.name/rufus-creer-facilement-cle-usb-de-demarrage-windows/

scalpel

jincen · Answer

I back up my important data from the main drive C, but for the second hard drive D, it's not necessary, is it?

pistouri · Answer

Have you placed documents on drive D which is usually meant for storing documents or software in case drive C doesn't have enough space you can check with the command just in case   -- pistouri

jincen · Answer

No, I only have games on disk D.

pistouri · Answer

you will reinstall them later  -- scalpel

jincen · Answer

After taking the time to properly back up my data using the method you indicated, I calmly reset the PC. It even asked me if I wanted to keep the second hard drive, so everything went smoothly. My PC restarts normally, and now all that’s left is to update the antivirus, the graphics card, and reinstall my data.

Thank you for your assistance!
Have a good evening.

pistouri · Answer

It's already a good thing for backing up documents
Creating the Windows DVD just in case....
Remember to activate and create a restore point, because in principle the system restore to a previous date should work.
The procedure

-on the desktop right-click on the icon This PC --> properties --> system protection
-Select your system partition C (highlight it)
then click on Configure and check the box or circle: turn on system protection
close the system protection window for Windows (c)
then click on create
in the box, label for example: computer ok from September 19 at 3:30 PM

scalpel

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