Unable to complete the updates...
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WadeWatts44
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Alapache Posted messages 1 Status Membre -
Alapache Posted messages 1 Status Membre -
Hello,
First of all, I want to clarify that I've explored many topics discussing similar problems to mine, without being able to find a case that matches well, hence this post. Thank you for your understanding in case I missed an opportunity to keep quiet...
That said, I currently have an Asus configured with Windows 8.1, which, recently, no longer wants to install updates from Windows Update, showing me this message: "Unable to complete updates, canceling changes, do not turn off the computer." It displays this for a few moments, shuts down, restarts, and attempts the installation unsuccessfully several times, before launching normally without having installed anything. I admit I’m puzzled as it happened suddenly, without any particular explanation.
I would really like to be able to update my PC again, so I thank you in advance for any help you could provide :)
Configuration: Windows / Chrome 66.0.3359.139
First of all, I want to clarify that I've explored many topics discussing similar problems to mine, without being able to find a case that matches well, hence this post. Thank you for your understanding in case I missed an opportunity to keep quiet...
That said, I currently have an Asus configured with Windows 8.1, which, recently, no longer wants to install updates from Windows Update, showing me this message: "Unable to complete updates, canceling changes, do not turn off the computer." It displays this for a few moments, shuts down, restarts, and attempts the installation unsuccessfully several times, before launching normally without having installed anything. I admit I’m puzzled as it happened suddenly, without any particular explanation.
I would really like to be able to update my PC again, so I thank you in advance for any help you could provide :)
Configuration: Windows / Chrome 66.0.3359.139
2 réponses
Hello,
Clear the update catalog: https://www.malekal.com/vider-catalogue-softwaredistribution-mise-a-jour-windows-update/
then perform a DISM Repair
Right-click on the "Start" menu and then "Command Prompt (admin)" or via a Cortana search:
https://www.malekal.com/wp-content/uploads/ouvrir-invite-commandes-administrateur-Windows10.gif
in the black window, enter the following two commands while allowing the scan to proceed:
DISM /Online /Cleanup-image /Scanhealth
DISM /Online /Cleanup-image /Restorehealth
(note that there is a space in front of each command starting with / /Online /Cleanup-image etc)
Restart.
--
Please press any key to continue the disinfection...
Clear the update catalog: https://www.malekal.com/vider-catalogue-softwaredistribution-mise-a-jour-windows-update/
then perform a DISM Repair
Right-click on the "Start" menu and then "Command Prompt (admin)" or via a Cortana search:
https://www.malekal.com/wp-content/uploads/ouvrir-invite-commandes-administrateur-Windows10.gif
in the black window, enter the following two commands while allowing the scan to proceed:
DISM /Online /Cleanup-image /Scanhealth
DISM /Online /Cleanup-image /Restorehealth
(note that there is a space in front of each command starting with / /Online /Cleanup-image etc)
Restart.
--
Please press any key to continue the disinfection...
It's a great success, I didn't fully understand what was happening, but the computer did indeed update just like before. Thank you so much for that :D