Unable to complete the updates...

Solved
WadeWatts44 Posted messages 21 Status Member -  
Alapache Posted messages 1 Status Member -
Hello,

First of all, I want to clarify that I've explored many topics discussing similar problems to mine, without being able to find a case that matches well, hence this post. Thank you for your understanding in case I missed an opportunity to keep quiet...

That said, I currently have an Asus configured with Windows 8.1, which, recently, no longer wants to install updates from Windows Update, showing me this message: "Unable to complete updates, canceling changes, do not turn off the computer." It displays this for a few moments, shuts down, restarts, and attempts the installation unsuccessfully several times, before launching normally without having installed anything. I admit I’m puzzled as it happened suddenly, without any particular explanation.

I would really like to be able to update my PC again, so I thank you in advance for any help you could provide :)

Configuration: Windows / Chrome 66.0.3359.139

2 answers

  1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    Clear the update catalog: https://www.malekal.com/vider-catalogue-softwaredistribution-mise-a-jour-windows-update/

    then perform a DISM Repair

    Right-click on the "Start" menu and then "Command Prompt (admin)" or via a Cortana search:
    https://www.malekal.com/wp-content/uploads/ouvrir-invite-commandes-administrateur-Windows10.gif

    in the black window, enter the following two commands while allowing the scan to proceed:

    DISM /Online /Cleanup-image /Scanhealth
    DISM /Online /Cleanup-image /Restorehealth


    (note that there is a space in front of each command starting with / /Online /Cleanup-image etc)

    Restart.

    --
    Please press any key to continue the disinfection...
    4
    1. WadeWatts44 Posted messages 21 Status Member
       
      Hi, thank you for taking the time to respond.

      It's a great success, I didn't fully understand what was happening, but the computer did indeed update just like before. Thank you so much for that :D
      0
      1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712 > WadeWatts44 Posted messages 21 Status Member
         
        All good =)
        0