Internal hard drive connected via USB not working
Edeldili
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Sannin_WD Posted messages 4316 Status Membre -
Sannin_WD Posted messages 4316 Status Membre -
Hello,
Following the death of my old laptop, I retrieved its hard drive (model WD5000BEVT). I bought a USB adapter cable that has a SATA plug on one end and two USB plugs on the other.
The problem is that when I connect everything properly to my new laptop, it doesn't work. There's no sound recognizing the USB device and the hard drive doesn't seem to spin up.
Where does the problem come from and, more importantly, how can I solve it?
Thanks to those who can respond.
Following the death of my old laptop, I retrieved its hard drive (model WD5000BEVT). I bought a USB adapter cable that has a SATA plug on one end and two USB plugs on the other.
The problem is that when I connect everything properly to my new laptop, it doesn't work. There's no sound recognizing the USB device and the hard drive doesn't seem to spin up.
Where does the problem come from and, more importantly, how can I solve it?
Thanks to those who can respond.
1 réponse
Welcome to the Forum, Edeldili :)
There could be a few plausible hypotheses. The symptoms you describe make me think that either the HDD is dead, or the adapter, or the USB port. It’s worth eliminating possible causes :)
Your initial message makes me think that the old laptop (from which the HDD comes) is dead. What was the reason (if it has been clearly identified)? Could it be that the HDD is extremely worn out?
I admit that the best approach would be to connect the HDD (as a secondary HDD) directly to a motherboard with multiple SATA ports to see how it reacts. However, opening a PC under warranty voids the warranty. Do you, by any chance, have the ability to connect the HDD inside a desktop PC, for example?
Another possible idea would be to do a few more cross-tests: try another hard drive with this adapter (to see if the situation reoccurs). Try another USB port or even on another PC. On this same USB port: if you connect an external HDD, does the laptop recognize it?
If the HDD doesn't spin at all, it could also mean that it’s not powered. Is the laptop you’re connecting it to plugged in?
Looking forward to hearing from you, Edeldili!
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There could be a few plausible hypotheses. The symptoms you describe make me think that either the HDD is dead, or the adapter, or the USB port. It’s worth eliminating possible causes :)
Your initial message makes me think that the old laptop (from which the HDD comes) is dead. What was the reason (if it has been clearly identified)? Could it be that the HDD is extremely worn out?
I admit that the best approach would be to connect the HDD (as a secondary HDD) directly to a motherboard with multiple SATA ports to see how it reacts. However, opening a PC under warranty voids the warranty. Do you, by any chance, have the ability to connect the HDD inside a desktop PC, for example?
Another possible idea would be to do a few more cross-tests: try another hard drive with this adapter (to see if the situation reoccurs). Try another USB port or even on another PC. On this same USB port: if you connect an external HDD, does the laptop recognize it?
If the HDD doesn't spin at all, it could also mean that it’s not powered. Is the laptop you’re connecting it to plugged in?
Looking forward to hearing from you, Edeldili!
A+
--
-----
If you have found the answer to your question, don't hesitate to click on Resolved to help other members with the same issue ;)
I have already done a good part of the things you suggest. The result is the same:
- with another hard drive
- on other USB ports of the computer
- on another computer
With an external hard drive, it works fine.
However, I do not want to disassemble my new PC because it is new and under warranty, and I do not want to lose the warranty.
Several ideas come to mind: a problem with the adapter (but it is new, so that would be strange, right?), a problem because the new PC is running Windows 10 (but in that case, shouldn't the drive still be recognized?), or possibly a power issue (but I have tried keeping the PC plugged into the wall and connecting both USB ends of the adapter to the PC)...
If you have any further ideas, feel free to share.
I don’t want to be pessimistic, but if the old laptop from which the hard drive comes had issues, it’s quite possible that the hard drive itself has problems. What was the issue with the old PC? If you’d like to continue with the tests, I would suggest testing the hard drive with another adapter and using a Linux Live CD to see what the results will be. This way, you’ll place the hard drive in a different logical environment - it would be interesting to control how it reacts.
Moreover, if the hard drive doesn’t turn on, and if the BIOS doesn’t detect it, it would be difficult to do anything, and it might be a good idea to hand it over to professionals in data recovery.
See you!