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LOGICOM phone

Louiza62 Posted messages 12 Status Membre -  
jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   -
Hello, good evening. When I call, I can hear my interlocutor but he can't hear me. I unplugged and reset my Livebox, but it doesn't change anything. Maybe I pressed a button I shouldn't have? Anyway, it's driving me crazy, and communication is not great, lol.

Configuration: Windows 7 / Chrome 51.0.2704.103

6 réponses

Réponse 1 / 6
baladur13 Posted messages 47552 Registration date   Status Modérateur Last intervention   14 373
 
Good evening,
On phones, there is generally a button that allows you to mute the microphone during a conversation... but...

What model is this Logicom? 

 It’s very difficult to catch a black cat in a dark room.
                              Especially when it’s not there...
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Réponse 2 / 6
Louiza62 Posted messages 12 Status Membre 1
 
Well, I found the mute button, I deactivated it, and it's still not working. I can't hear myself when I blow into the mic. I did this on both of my devices :(
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baladur13 Posted messages 47552 Registration date   Status Modérateur Last intervention   14 373
 
Bis repetita: What a model this Logicom duo is?
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Louiza62 Posted messages 12 Status Membre 1
 
comfort 150 sorry I had to search on Google Images to find it again.
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jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   6 597
 
But it's written on the back of the device... Because you can't rely on an image you recognized on Google.. It's not reliable.

First, you say you have two units... so it's at least a DUO and you say it's a 150 which is a SOLO??? That's already inconsistent.
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Louiza62 Posted messages 12 Status Membre 1
 
It's really the Comfort 150 ;)
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Louiza62 Posted messages 12 Status Membre 1
 
oh no pff well there's nothing written on the back at the same time :( yes I have 2
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Réponse 3 / 6
jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
Hello,

The button, it's possible... There is often a button called "Mute" that turns off the microphone...

You can test the functionality of your microphone by picking up the line (without calling anyone) and then blowing into the microphone hole... if you listen closely, you should be able to hear yourself blowing through the earpiece...
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Réponse 4 / 6
jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
That said, the breath in the mic is one thing, but it doesn’t work on all kinds of phones...

-- If you have a mobile, call your landline... and communicate, you’ll see if it works... or not... it's still strange on two phones...

-- What model is it? There are thousands of Logicom...?

-- Normally, there’s a message or a symbol that signals the mic is off...

-- If it’s a cordless one, you can remove the battery for five minutes and also unplug the base... then restart it...

-- If it’s a line coupled with internet, you can also restart the BOX.

Here are some tips to check.
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Réponse 5 / 6
Louiza62 Posted messages 12 Status Membre 1
 
Hello everyone, actually the problem was with my line, I am waiting for a technician to come, thank you all for your help.
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Réponse 6 / 6
jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
Thank you for this feedback, but we could have helped you with more precision if you had answered the questions asked..

For example.. we still don't know if it's telephony over the internet.. or not..?? which changes everything..

Anyway...! But the technician's verdict is not yet operational, so we need to wait and see..
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