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Problem with CANON MX870 printer

bidoux29 Posted messages 5 Status Member -  
jujujad Posted messages 3 Status Member -
Hello,
my printer was printing when there was a power cut.
When I turned it back on, it said: U052 "incorrect print head type".
I removed the print head and put it back on, but it's still the same.
I also turned it off and unplugged it, waited 1 minute, and plugged it back in, but it's still the same!!
If anyone has a solution, thank you.

4 answers

  1.
    bidoux29 Posted messages 5 Status Member 1
     
    Hello
    I had to change my head
    but oops the pages come out blank
    is there a solution?
    thank you
    1
    1. Arno065 Posted messages 177 Status Member 17
       
      there, it must be the height adjustment of the cartridges
      0
      1. bidoux29 > Arno065 Posted messages 177 Status Member
         
        Hello Arno
        I think so too, but I’m stuck here
        if you have a solution, thank you
        0
  2. Arno065 Posted messages 177 Status Member 17
     
    Hello,
    This is a synchronization and initialization issue with the printer. The best thing to do is to try the reset button if there is one, or use a utility on the computer if it has one.

    --
    NO to the bug
    0
    1. bidoux29
       
      Hello Arno
      there is no reset button
      I will look for a utility
      I think it's a lost cause
      have a good day and thanks again
      0
  3. bidoux29 Posted messages 5 Status Member 1
     
    Hello
    first of all thank you for offering me something.
    Actually, I don't see a reset button
    and I don't have a utility
    so if you have a suggestion?
    Thank you in advance.
    0
  4. jujujad Posted messages 3 Status Member
     
    The best method to solve this problem is to reset your printer to the default value.
    Power on the printer.
    Press and hold the "Reset" button on the printer.
    While pressing the "Reset" button, hold down the "Color Start" button.
    Wait 5 seconds.
    Release the "Color Start" button, then release the "Reset" button.
    Wait until the printer begins to configure itself. This should take about 20 seconds.
    The number "1" should be displayed, press and hold the "Tool" button and the letter "A" should now be displayed.
    While pressing the "Tool" button, hold down the "Reset" key.
    Wait for utility. There should be no more blinking lights on the printer.
    Release the "Tool" button, then release the "Reset" button.
    If there is still a problem, contact Canon experts for assistance or fix it yourself by using the Canon Mx870 manual. Good luck.
    0