Issue with playing a voice recording (.3ga)

migwelle en galère -  
canarder Posted messages 2034 Status Member -
Hello,
This afternoon, I conducted an interview for my thesis, which I need to transcribe in writing. I recorded it with my Samsung phone (file format .3ga). I then opened the file on my computer by changing the format to mp3 (renaming it .mp3). I should mention that I already did this earlier in the week for other recordings, and everything went well. But this time, when I opened the file, there’s a buzzing sound and crackling throughout the entire recording... it’s inaudible... I don’t know if the problem comes from my phone, the conversion, or the software... I tried converting it back to 3ga, but it’s impossible; I converted it to other audio formats (wma, aac), and the same sound persists... I’m currently trying to edit it on Adobe Audition, but I’m not an expert...
If anyone can help, I would appreciate it...
Thank you in advance.

1 answer

  1. canarder Posted messages 2034 Status Member 357
     
    Changing the extension alone is not enough to change a file's format. The extension is only part of the file name.
    VLC Media Player can read 3ga files.
    FFmpeg (+liblame) can convert audio files.

    --
    ___/\_canarder_/\___
    ~>A fork of Firefox with better choices: Pale Moon<~
    2
    1. migwelle en galère
       
      Thank you for the response, canarder!
      I was indeed able to read it on VLC, but the quality is the same..
      I think I successfully converted it to mp3, in Properties the file is of type mp3...
      I still tried to download FFmpeg, but the download file is of type .bz2 and doesn't open on Windows..
      Thanks anyway, if you have any other leads, don't hesitate!
      0
    2. canarder Posted messages 2034 Status Member 357
       
      Quality can only deteriorate when converting a file.
      FFmpeg is not suitable for beginners. It has Windows builds in 7z archives (which can be opened with 7-zip).
      0
    3. migwelle en galère
       
      Okay, I think I'm a bit too much of a newbie to use it ;)
      I give up, I think my phone has bugged out because even when I try to make another recording, there are all the background noises... I think my recording is unusable, I tried to isolate the background noises and remove them on Adobe Audition, but even the voices are garbled... There's nothing more to be done, I think..
      Thank you for the help
      0
    4. canarder Posted messages 2034 Status Member 357
       
      If it can reassure you, I have the same problem with my phone, and I'm not the only one, the support is really not suitable.
      0