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Orange ink light on

lolo57 -  
^Abel^ Posted messages 15278 Registration date   Status Contributor Last intervention   -
Hello,

I can no longer print a document because the orange light representing a drop stays on permanently even after I have changed the empty ink cartridges.

What should I do to get my printer working again and turn off this light?

Thank you for your response and solution.

Configuration: Windows / Chrome 37.0.2062.120

1 answer

  1.
    ^Abel^ Posted messages 15278 Registration date   Status Contributor Last intervention   6 927
     
    Hello,
    Maybe do a cleaning of the nozzles...

    --
    African proverb:
    If you want to walk fast, walk alone. If you want to walk far, walk with others.
    14
    1. lolo57
       
      Thank you for the help, but the printer still isn't working
      it won't start any prints.
      0
    2. lolo57
       
      It's like she doesn't acknowledge that I've changed the cartridges!!!
      1
    3. ^Abel^ Posted messages 15278 Registration date   Status Contributor Last intervention   6 927
       
      Check if they are properly placed.
      If necessary, wipe the bullets with a soft cloth.
      Are they compatible or branded?
      Have you tried restarting...
      0