Epson XP 520 Error E11

very recent printer ... I was surprised to receive this message .... Unable to perform any operation as this message blocks everything... It seems to be the cleaning system according to what I've read on other forums... But it's impossible to clean since the carriage with the cartridges no longer moves. I also see that I need to reset the copy counter.... How do I do that with this model? I'm on Mac...

Thank you in advance for your help

1 answer

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  1. Hello,

    Whether it's a Mac or not, it's the same, the manipulation is done on the printer.

    http://imprimante-en-question.blogspot.com/2008/11/remise-0-des-compteurs-concernant.html

    See you!

    --
    When Jimmy says What'd I say
    I love you baby
    It's like saying
    The whole province singing in English
    1. Hello,
      For your information, I accessed the link to land on: https://www.2manuals.com/
      There, I was able to download a FREE .exe that allowed me to reset my "something" waste counter that was completely blocking my Epson WXP-540 (the "repair ink pad" message was displayed, error code E-11).
      Thanks again to the little geniuses you all are! I trust you with my eyes closed.
    2. @Loeb29Hello, through the software you got from 2manuals.com, it is not free but requires a key when you want to reset the waste counter... where did you find it for free?
      Thanks because I have the same issue.
    3. @Mic-InfoHello,
      For a free trial, you need to type "trial" instead of the key.
    4. @HeyYes, covered for free by Epson, the information is here:
      https://www.epson.fr/viewcon/corporatesite/kb/index/1682