My PC does not detect my Samsung Galaxy S6 via USB Solved

Question

Hello, I just bought a HP Pavilion laptop with Intel Core i7, running Windows 10, and it seems there is already a problem.  When trying to connect my smartphone (Samsung Galaxy S6 running Android 5.1.1 Lollipop) via USB cable, nothing happens, no notification, and I can't find my phone (neither in File Explorer nor in Devices and Printers).  Strangely, my phone charges when it's connected to the PC, but it only charges; I can't access the phone's files using Windows File Explorer, so I can't transfer my documents, photos, videos, etc.  In the phone settings, the USB modem is not even activatable, it's greyed out. In the drop-down menu, there is not even a constant notification saying that the device is connected as either a camera or a media device.  PLEASE how do I resolve this very annoying issue?  Thank you in advance :)  Configuration: Windows / Chrome 48.0.2564.109  -- Harrycullen7

paul lamy de la chapelle · Accepted Answer

hello, there is a connection issue between Samsung Galaxy smartphones and Windows 10. Here’s how to fix it (without downloading anything). Go to the settings on your Samsung, then go to about phone (at the bottom of the list)/software information and click on build number several times. A message will appear notifying you that developer mode is enabled. Your problem is resolved and your Samsung is visible on your PC running Windows 10. a+

Anonymous user · Answer

Hello I could be mistaken, but I don't think so phone settings tap 6 to 7 times on the SSID to switch to user mode check USB debugging

Anonymous user · Answer

computer check in the device manager if your phone is detected  -- Posted from CCM Live forum for Android

harrycullen7 · Answer

OK, my PC now detects and recognizes my phone! It's strange because it didn't detect any phone this morning, and I even tried with another cable (and thus another smartphone) and it was still bugging, but now all of a sudden, miracle; my computer detects my smartphone again! In fact, I think you need to do all the possible updates on both the computer AND the phone + properly adjust the USB settings on both the phone AND the computer (as Pascallera explained here) + maybe change the cable  -- Harrycullen7

HAEK81 · Answer

You need to go to: Settings>Developer options>USB configuration, then check the MTP (Media Transfer Protocol) option.

Artaban1951 · Answer

The problem is now resolved. Thank you.

pgri · Answer

I went into Device Manager: my S5 was present with a yellow panel, I clicked disable then enable it worked for me.

claud22 · Answer

Hello Well for me, I changed the Samsung cable for another Nokia cable, everything works fine, apparently the Samsung cable is not compatible.

My PC does not detect my Samsung Galaxy S6 via USB

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