"Send to" inactive?

ISF34 -  
 moi-bertrand -
Hello, I have an issue with the "send to" feature in Word (Windows 10) when trying to create a compressed file...
When I hover my mouse over the arrow that should open the options provided by "send to", a choice field opens: but it's empty!! Nothing is offered...
Therefore, I can't create a zip folder/file... and this is required for submitting my work on a platform :( Anyway, I'm stuck!
If anyone has encountered this problem before and has a solution, thank you in advance for your help!

1 answer

  1. m@rina Posted messages 27879 Registration date   Status Moderator Last intervention   11 569
     
    Hello

    It's a Windows problem... Word has nothing to do with it. Also, there are other ways to compress a file: for example, right-click on the desktop or in a folder => New => Compressed folder. Once the zip is created, you can drag your Word file into it.

    That being said, your "Send to" is not working. Try the following method:

    Open the SendTo folder, which is by default located here:
    C:\Users\xxxx\AppData\Roaming\Microsoft\Windows\SendTo

    Note: replace xxxx with your username

    In this folder, check if you have a file named Bluetooth. It's often this file that is useless and corrupts the Send to function. Delete it and try again.

    m@rina

    --
    We are not fortune-tellers: remember to indicate the version of the software you are using and how you proceeded.
    1
    1. moi-bertrand
       
      thank you
      0