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The "Sent Items" folder is not available.

Gégé -  
JYM42009 Posted messages 2 Status Member -
Hello,
When opening Outlook, a message appears saying "The Sent Items folder is not available," yet it's only my multiple recipients emails that are not being delivered to all recipients.
How can I fix this issue?
Thank you for your help. Best wishes from Gérard

Configuration: Windows / Mozilla 11.0

1 answer

  1.
    JYM42009 Posted messages 2 Status Member 8
     
    Hello,
    I had the same problem. Resolved with Windows community (response from ALAlphonseSTANISLAWIAK)
    link: https://answers.microsoft.com/fr-fr/office/forum/office_2013_release-outlook/outlook-2013-office-2013-dossiers-el%C3%A9ments/26bb22eb-2e2d-4b24-b2d2-87b360255df6?db=5&auth=1
    In summary, you need to define them in the advanced options. Here’s the procedure:
    note for a beginner with OUTLOOK 2013: steps to follow
    - open OUTLOOK 2013
    -click on Files (tab)
    -Account Settings
    -on the line: New... Reminders... Modify... Set as default... x delete...
    click on Modify
    - POP and IMAP account settings .. at the bottom of the menu .. Advanced settings
    - Advanced Options tab
    - Folders then root folder path: INBOX

    You will see the OUTBOX (sent items) and TRASH folders appear.
    To translate them into French, you have the answer from gaelpog1 on this site. I’ll put it below:
    for the /resetfoldernames parameter
    you need to do: Start/Run
    In the dialog box type: outlook.exe /resetfoldernames .

    I’m sure it works because I just did it
    8