My package is awaiting customs clearance.

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vapotheo Posted messages 2 Status Member -  
vapotheo Posted messages 2 Status Member -
I ordered on the site freevap.ch an electronic cigarette from the Playsure brand (Ego premium pack) and a black raft e-liquid (alphaliquid). The problem is that my package has been held for customs clearance since Tuesday evening (December 15). So do you think the package has been blocked? Do you know the site freevap.ch well? If so, do you think it involves counterfeit products?

Thank you for your responses.

1 answer

MaxGix Posted messages 5389 Registration date   Status Contributor Last intervention   2 371
 
Hi,

the site seems reliable.
(Terms and Conditions, Legal Notices, active FB page)

Now the warehouse of the site is in France, so if you are in Switzerland, it is possible that customs have intercepted it and may require the payment of Swiss VAT if the order exceeded a certain amount (in France, it's from 100 € for example)

You can contact the site for more information.

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vapotheo Posted messages 2 Status Member
 
Ok, thank you very much, but it's fine, the customs clearance just took a bit of time, but I received it today.
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