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Issue with Thunderbird since the last update

netpaco Posted messages 15 Status Member -  
netpaco Posted messages 15 Status Member -
Hello,
Since the last update of Windows 10, Thunderbird refuses to fetch my emails. The loading bar fills up and nothing happens, as if something is blocking it.
Thunderbird and Firefox also take a long time to start.
I even tried uninstalling Thunderbird (as cleanly as possible), but when I reinstall it, everything is exactly as it was before the uninstallation (account, loaded mail, archives, etc.).
Does anyone know what to do?

2 answers

Answer 1 / 2
phil2k Posted messages 10841 Registration date   Status Contributor Last intervention   2 339
 
Hello

Try disabling or uninstalling Avast.
Temporarily disable the firewall.

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There are 3 kinds of people: those who can count and those who can't.
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netpaco Posted messages 15 Status Member
 
After disabling Avast, it turns out that the problem did come from there.
Thank you for your help.
0
gbinforme Posted messages 14930 Registration date   Status Contributor Last intervention   4 744
 
Hello,
It's curious because Avast usually doesn't block: don't you have 2 antivirus programs installed?
Maybe Microsoft's one?
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netpaco Posted messages 15 Status Member
 
A priori, I haven't installed any others now; if there was one in Windows 10, maybe it is there, but I don't know how to check.
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