My Bluetooth headset is not detected.
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Tarkouka62
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Hello,
I just bought a Philips SHB5800 Bluetooth headset that I can't pair with my Samsung S5.
I carefully followed the instructions in the quick guide but without success. When I start the search with my Samsung, the headset does not appear!!!
Thank you in advance for any help and/or advice you can offer me.
Have a nice day
Configuration: Windows 7 / Firefox 39.0
I just bought a Philips SHB5800 Bluetooth headset that I can't pair with my Samsung S5.
I carefully followed the instructions in the quick guide but without success. When I start the search with my Samsung, the headset does not appear!!!
Thank you in advance for any help and/or advice you can offer me.
Have a nice day
Configuration: Windows 7 / Firefox 39.0
1 réponse
Hello,
I invite you to check the Bluetooth profile of your smartphone; the profiles supported by your headphones are as follows: A2DP, AVRCP, HFP, and HSP.
Then, during pairing, please press and hold the pairing button for at least 7 seconds to see your headphones appear on your phone.
Best regards.
--
Ophélie
Philips Sound France Advisor
@PhilipsCare_FR
I invite you to check the Bluetooth profile of your smartphone; the profiles supported by your headphones are as follows: A2DP, AVRCP, HFP, and HSP.
Then, during pairing, please press and hold the pairing button for at least 7 seconds to see your headphones appear on your phone.
Best regards.
--
Ophélie
Philips Sound France Advisor
@PhilipsCare_FR
Thank you very much. The device was detected after pressing the Pairing button for 7 seconds!!
It works perfectly now.
Best regards,