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Numeric keypad locked on ACER E17 ES1-711-C089

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dacia19 Posted messages 5 Registration date   Status Member Last intervention   -  
 Blacksad -
Hello,

I bought my ACER E17, running Windows 8.1, 3 weeks ago, everything was working fine, but since I installed Windows 10, my numeric keypad is no longer working. I've tried plenty of tips found on various sites, but nothing works, no keys are responding anymore!!!
Can you help me get the functions of my numeric keypad back? I use it a lot??

3 answers

  1.
    dacia19 Posted messages 5 Registration date   Status Member Last intervention   1
     
    Thank you to baladur13 for the link, but the article talks about laptops that don't have a numeric keypad, whereas I have a numeric keypad and it's that one that's stuck!!
    1
    1. dacia19
       
      Hello,

      Following my issue with the numpad being locked and after much searching, here is the solution:
      - go to Control Panel
      - Hardware and Sound
      - Ease of Access Center
      - Make the mouse easier to use
      - uncheck the box "Turn on Mouse Keys"
      - apply

      then restart and not shut down the computer, which is what I didn’t do, and now it works.

      Best regards
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  2. glg29 Posted messages 29751 Registration date   Status Contributor Last intervention   4 584
     
    Hello,
    Try installing TouchPad_ELANTECH_13.6.3.1_W10x64_A.zip maybe!
    Best regards.

    --
    He who does not bring pleasure upon arrival always brings pleasure upon departure!
    Breizh a tao
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    1. dacia19 Posted messages 5 Registration date   Status Member Last intervention   1
       
      Thank you for responding so quickly. I went to the link, but I see that it's for Packard Bell and I have an Acer. Do you think it will work??

      Thank you.
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    2. dacia19 Posted messages 5 Registration date   Status Member Last intervention   1
       
      I downloaded it, but I found myself in front of a folder. Should I extract it, and if so, how?? I'm sorry, but I don't know much about computers!!!

      Thank you for your response.
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    3. dacia19 Posted messages 5 Registration date   Status Member Last intervention   1
       
      Thank you for your quick response. I downloaded it, but I find myself in front of a folder. Should I extract it, and if so, how? I'm sorry, but I don't know much about computers!

      Thank you for your response.
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      1. Blacksad > dacia19 Posted messages 5 Registration date   Status Member Last intervention  
         
        Extract the archive to a folder using software like 7zip or WinRAR, then run "setup.exe" to install the numeric keypad driver. (This works for me on an Aspire ES1-711-C089 running Windows 10).

        However, my touchpad isn't working, and the Fn keys to turn Wi-Fi on/off, mute sound, etc. are also not functioning. Does anyone have an idea? I couldn't find drivers for that on Acer support.
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  3. baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention   14 395
     
    Hello,
    See
    https://www.commentcamarche.net/faq/6767-touche-fn-bloquee-clavier-numerique

    -- 
     Very hard to catch a black cat in a dark room.
     Especially when it's not there...
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