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Touchpad on Acer Aspire E15 disappeared

0ctopus Posted messages 12 Status Membre -  
glg29 Posted messages 29751 Registration date   Status Contributeur Last intervention   -
Hello,

I'm here seeking help because I can't get my touchpad to work on my Acer Aspire E15 511P for the past few days. I've tried restoring the PC (without deleting my files), resetting the BIOS settings, and reinstalling the drivers but nothing works. I've also noticed that the time on the PC is incorrect, I have a one-hour advance. Could there be a connection?

Best regards.

Configuration: Windows / Edge 84.0.522.44

5 réponses

Réponse 1 / 5
billmaxime Posted messages 50509 Registration date   Status Contributeur Last intervention   6 145
 
hi

press the Windows+R keys

in the window that opens, type devmgmt.msc and click OK

check if you have any alerts in the device manager (? or /!\) yellow

post a screenshot of your device manager --> click here

I've also noticed that the PC time is wrong, I'm an hour ahead

set the time in the BIOS and restart the PC

if the time stays correct (no change), that's OK

if the time goes off, you'll need to change the BIOS battery on the motherboard

@+

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