View original (French)

Printer no longer copies

Marie240861 Posted messages 5 Status Membre -  
Marie240861 Posted messages 5 Status Membre -
Hello, I have an HP printer, so I bought HP cartridges.
It no longer wants to make copies, neither in color nor in black and white..

I'm very bothered..

I checked that the cartridges are properly installed.. can you help me, it's quite urgent for my copies...

Best regards

3 réponses

Réponse 1 / 3
Anonymous user
 
Hello

Does it not print (like a printer) or does it no longer make copies (scanner-printer connection)?
72
Marie240861 Posted messages 5 Status Membre 129
 
I rarely use it.
I often make copies.
And when I make a copy, it gives me a blank page when I select black and white. And when I choose color copy, it gives me a blank page with just a blue square (blue as if there is a very light blue ink that is almost empty).
4
Anonymous user
 
Is the issue since the cartridge change?

Are the cartridges not swapped?


Otherwise, have you done both tests:

- printing a sentence with letters of different colors

- performing a scan without copies to ensure there are no anomalies.
0
Marie240861 Posted messages 5 Status Membre 129 > Anonymous user
 
I'm going to try printing and scanning, I don't even know how to do it lol I never do it.
0