Mise à jour Windows - 0x800706be Solved

Question

Hello,
I was advised to come to "Virus/Security" because we think my problem is due to an infection. So let me explain again:
For some time now, and I don't know how long, Windows Update doesn't want to search for updates, download any, or install them. It always displays the same messages without any error code. I'm attaching two screenshots that will show the only two things it tells me. I have already done research, posted on another forum... No solution I was given has resolved my problem.
I have tried several versions of ToolFix offered by Windows,
System Restore to a previous date (which it wouldn't do for some unknown reason...) ,
I have reset the Windows Update components,
I also ran an SFC scan which found no issues ("Windows Resource Protection did not find any integrity violations."),
I renamed the "software..." file or something like that,
I even ran something I hate, which is ADWcleaner
AND despite all this, still nothing.

Here is the link to my old post: https://forums.commentcamarche.net/forum/affich-32198267-mise-a-jour-windows-update#p32205695

Thank you for taking the time to read this rant and for the time you are dedicating to help me.
Oh yeah, also, please disregard the configurations below if there is one! This is a PackardBell PC running Windows 7 SP1.

Configuration: Configuration: HP Pavilion 15 TouchSmart
Windows 8.1 Update 1
Intel inside PENTIUM
Intel Graphics HD
4GB RAM
440GB hard drive
Configuration: Samsung Galaxy A3 / Android KitKat 4.4.4
Configuration: iPad mini / iOS 8.3
Configuration: Macbook Pro OS X Yosemite

Beats_by75,
At your service!

Beats_by75 · Accepted Answer

Finally, I solved my problem by circumventing it. I used MediaCreationToolx64 which allows me to install Windows 10. Since my computer was not up to date, I did not have Get Windows 10. So I forced the update. I used this utility and everything worked correctly. I solved 2 problems in 1. Getting Windows 10 and updates. There you go. If this can help others. Thanks again for your help.

--
Beats_by75,
At your service!

Malekal_morte- · Answer

Hi,

We can check, but I don't think your issue is viral.

It always displays the same messages and with no error code.

Like what?

To verify:

Follow this FRST tutorial: https://www.malekal.com/tutoriel-farbar-recovery-scan-tool-frst/
(and take your time to read it in order to apply it correctly - everything is explained there).
Download and run the FRST scan; it will generate three FRST reports:

FRST.txt
Shortcut.txt
Additional.txt

Send these three reports as explained to the site http://pjjoint.malekal.com and in return give the three pjjoint links that lead to these reports here in a new response so that we can consult them.

--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left.

Beats_by75 · Answer

I'm sending you the documents privately. Beats_by75, At your service!

Malekal_morte- · Answer

I respond to the question, error 0x800706be and 0x80070643:

Error: (07/05/2015 05:12:51 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation failed: the installation of the following update failed with error 0x800706be: Windows Update (KB947821).

Error: (07/05/2015 04:03:17 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation failed: the installation of the following update failed with error 0x800706be: Windows Update (KB947821).

Error: (07/05/2015 03:30:10 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation failed: the installation of the following update failed with error 0x800706be: Windows Update (KB947821).

Error: (07/05/2015 02:24:51 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation failed: the installation of the following update failed with error 0x800706be: Windows Update (KB947821).

Error: (07/05/2015 02:05:55 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation failed: the installation of the following update failed with error 0x80070643: Windows Update (KB947821).

For the error: 0x80070643
There's this, but I assume you've already done it: https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2#1TC=windows-7

~~

You can send the file C:\Windows\WindowsUpdate.log
via http://pjjoint.malekal.com by providing the link here.

=> https://www.malekal.com/fichiers/forum/WindowsUpdateLog.png

~~

Press Windows + R
type services.msc and OK.
Check that the following services are started (Status column):

Remote Procedure Call (RPC)
Background Intelligent Transfer Service
Windows Update

--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left

Malekal_morte- · Answer

In my opinion, we're not going to find the solution.

2015-07-06 13:22:28:084 472 13d8 Handler FATAL: UH: 0x80070bc9: EvaluateApplicability failed in CCbs::EvaluateApplicability
2015-07-06 13:22:28:085 472 13d8 Setup WARNING: CBS EvaluateApplicability returned error, error = 0x80070BC9
2015-07-06 13:22:28:085 472 13d8 Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" failed, error = 0x80070BC9
2015-07-06 13:22:28:085 472 13d8 Setup FATAL: SelfUpdate check failed, err = 0x80070BC9
2015-07-06 13:22:28:091 472 13d8 Agent * WARNING: Skipping scan, self-update check returned 0x80070BC9
2015-07-06 13:22:28:091 472 13d8 Agent * WARNING: Exit code = 0x80070BC9

Try CheckSur: https://forum.malekal.com/viewtopic.php?t=50094&start=#p388486

Provide the reports via pjjoint and here not in private message:
C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log

--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left

Malekal_morte- · Answer

No mistakes,

try starting in safe mode.
and in the command prompt, paste this:

cd %SystemRoot%\System32\SMI\Store\Machine
attrib -s -h *
del *.blf
del *.regtrans-ms
cd %SystemRoot%\System32\config\TxR
attrib -s -h *
del /q *

and restart in normal mode.

--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left

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