Is OnFancy.fr reliable?

Solved

S -
pennylane - 20 Aug 2023 at 11:03

I want to order from the site OnFancy.fr, but I'm worried it might be a scam, especially regarding quality. Since the payment is secured by PayPal, could someone tell me if the clothes received are of good quality and if they accurately reflect the photos on the site, please?!

24 answers

Answer 1 / 24

Best answer

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sasa

Hello,
my girlfriend and I both ordered and we are very disappointed.
The items did not match and were of very, very poor quality.

Angelikikine

I confirm, big scam! I got taken in.

Christ > Cassandra

Is it a joke or what? You have to pay 65 euros for the return.

Answer 2 / 24

elgazar Posted messages 5776 Registration date Status Member Last intervention 1 330

Hello,
read the general sales conditions of the site, especially paragraph 11. Besides the poor French, which is already alarming for a French site, the general conditions of sale specify that God himself can prevent delivery, and further along in the text, the name of the company Yilida is mentioned. The only references to this name point to a Chinese company that manufactures industrial fans.

Force Majeure - our company shall not be responsible for the non-fulfillment of its obligations resulting directly or indirectly from or contributed to by acts of God; the acts of the buyer, civil or military authority, including wage and price controls; fires; war; riots; delays in transportation; the absence or impossibility of obtaining raw materials (including energy sources), components, labor, fuel, or supplies; or other circumstances beyond our company's control, whether similar or dissimilar to those above. if certain quantities are affected and others are not, the affected quantities must be eliminated without liability, but the agreement shall not be affected. our company may, during a period of shortage due to the reasons mentioned, allocate its supply of these raw materials among its various users in a manner that Yilida company deems fair and reasonable. under no circumstances shall our company be responsible for special or consequential damages for any delays for any reason.

Hello,
I was inquiring about this site because I have doubts about its reliability as well… Thank you for this analysis/search.
However, "acte de Dieu" is simply a literal translation of "act of God" in English which means "case of force majeure"… No religious reference or questionable general condition here then…

Answer 3 / 24

mpmp93 Posted messages 3712 Registration date Status Member Last intervention 1 341

Hello,

According to the site, UK company:

Company name: RAPTOR INFORMATICS LTD
Legal structure: LLC
Address: 16 THE HOLT ABINGDON
OXFORDSHIRE UNITED KINGDOM
OX14 2DR
VAT number: GB855382306
Email: support@onfancy.com
Phone: +44 1632 960861

But on WHOIS:

nic-hdl: EC10524-FRNIC
type: PERSON
contact: Etoile Caouette
address: 4, rue Descartes 139 a
address: 67200 Strasbourg
address: Alsace
country: FR
phone: +33 1 96 29 40 06
fax-no: +33 1 96 29 40 06
e-mail: Caouette@yahei.net

A phone number in Strasbourg starting with +33 1....????? Strasbourg residents are going to be shocked!

In short, it smells like a false identity.

Everything smells like pure garbage given this information....

Now that you have been warned, you are free to order...

See you!

Answer 4 / 24

MaN'

Hello, I ordered a dress (on a whim, I never do that!) from OnFancy.com. It arrived fine and all, but the dress doesn't match the photo on the site at all.
Do you know how returns work? What about refunds? And what’s the address to send the product back to?
Thank you for your future help, this is really stressing me out!!

Romina

I ordered and didn't receive at all the same as in the photos. I commented on all their photos calling it a scam and reported it, and I put everything in photos. I harassed them via email and in private messages, and they eventually blocked me from the page. They told me they would give me half the price and not return the product; in the end, they refunded me because I caused such a scandal on their page. ;)

Leo

I ordered a dress for my girlfriend, after the payment it marked the payment as accepted, and then I received no email at all. Is this normal?

Xanonimex > Leo

No, that means we've been scammed.

MaN' > Leo

Oh yes, because even if it's a scam in terms of quality, I had received emails in very questionable French about the shipment of the package, you still had to understand what was written. So you got scammed from the start. There's not much to do except flood their comment page with very unkind remarks.

Answer 5 / 24

Nath

Personally, I ordered two weeks ago, I received my order yesterday respecting the announced deadlines and everything is perfect. I am satisfied with the dresses I received and the watch. Payment via PayPal nonetheless.

maylany

Hello,
I would like to know if the sizes are correct or if I should take one size up?

Floriane

Did you receive a confirmation email for the order? I just placed an order and I haven’t received anything to confirm it.

matinale lelasseux > Floriane

Me too, I just ordered and neither a fancy account nor an email address, they only asked me for my email address, my delivery address, the delivery time I wanted, and my card number. I'm really afraid I won't receive my order. Did you receive yours? Despite not having received the email?

EPROG91 > Nolwenn

It's long. I also ordered at the end of June and received the order yesterday! I'm going to check with Paypal on how to get a refund for the items that don't match the order, especially since they are in poor condition!

Titine

Hello
I ordered a dress 15 days ago, and I am not disappointed; the deadline was met with tracking.

Answer 6 / 24

Fas

I ordered ankle boots, the delivery time was exceeded but I finally received everything and the shoes were even more beautiful than in the picture. It's been a year and the quality is very good.

Floriane

Did you receive a confirmation email after the payment?

Ano

Yes, I haven't received anything either.

For the girls who ordered, did you receive your clothes and in what condition? I just ordered...

Sasa 13

Hello, I ordered on April 19th, and as of today I still haven't received anything. They were supposed to refund me within 72 hours and I haven't heard from them since. They’re not responding anymore. It's a big scam.

elooo

the comments make it unappealing to order, we will avoid the scam

Answer 7 / 24

Medic09 Posted messages 3 Status Member 3

They do not reflect the photo at all and I’m sorry for the cost.

Answer 8 / 24

Elisabeth CHASTAS

Hello, I ordered a dress a month ago, and I still haven't received anything. I'm really afraid I've been scammed...

Marquisedesanges78 Posted messages 1 Status Member 1

I ordered a coat just over a month ago. At first, I received good updates, but since November 2nd, the last message says my order has arrived in France and then nothing!!! When I ask for details via email, they tell me to check my mailbox, which is already disrespectful!!! I check every day and still nothing, so I asked for a refund and now there's no response. This site is a huge scam!!!!!

Gwennylia

I ordered on 12/07, I received an email and now it has disappeared and I've never received the order SCAM.

Morgane

Given the comments, I started to get scared after ordering on On Fancy, but I ultimately ordered a gray wool dress and received it within 15 days. Very good value for money.

Leo

Did you receive an email or something after the payment?

Answer 9 / 24

Muche

I have been scammed, I'm waiting for a refund that isn't coming.

Answer 10 / 24

Coco81

Hello, I confirm, it's really a scam. I ordered a long orange linen dress and received a very poor quality polyester dress with small stains. Cheap made in China. When I asked for a refund with free return (that's the least), I received replies in English (not very convenient or very customer-friendly, luckily I had a translator). At first, they generously offered me 15%, then in my second email 25% and a return of the dress at my expense!!! Anyway, for now, no news which doesn't surprise me from a site that takes payments but doesn't take responsibility for its mistakes. I call that a scam made in China.

Answer 11 / 24

MARIE-CHRISTINE

I also ordered several items and I am very disappointed. In the photos, the items have the appearance of linen but they are actually made of polyester. For exchanges and returns, it's in China, so it's quite expensive. AND WHY DOES FANCY VERSE NOT APPEAR ON FACEBOOK ANYMORE ????
Also, they run very small. Very, very disappointed.

Answer 12 / 24

Sydonie

It's a huge scam. Very low-quality products compared to the photos, no one online when it comes to returns. Thieves!

Answer 13 / 24

Juju50

I just received a coat and it doesn't match the photo at all and the quality it reflects. Definitely a big scam, 50 euros totally wasted.

Answer 14 / 24

dine

Yes, I confirm, I just received my order, cuts and fabric quality are truly dreadful, very disappointed, don’t fall for it! Very poor quality, don't buy from this website ... extremely disappointing ????

stephanie

flee

Mystic > stephanie

And me who just ordered a few days ago ????????

Answer 15 / 24

Mag

Avoid this site. No possibility to return items or get a refund! Received a defective denim jacket with no buttonhole and a missing button. I was told to fix it myself and that returns, exchanges, or refunds are not possible. Go elsewhere, this site is a scam.

Answer 16 / 24

Mamaeve

Hello,
I ordered a women's jacket, the quality is good, well-made but it fits smaller than our European sizes!
I am not going to return the item, as I am afraid it will cost me more than the jacket, I will see if I can order the next size up, so be cautious about the sizing!

Answer 17 / 24

Don't buy! Linen dress ordered, cheap viscose dress received. Impossible to return the package, (China) very complicated. Impossible to get a refund. Big scam. And false advertising.
Absolutely blacklist this site. It's a shame!

Answer 18 / 24

Sajo

I wanted to order given all these negative reviews.. I will abstain, too bad.... thank you for letting us know.

Wen

I also ordered a dress this morning and after payment, I didn't receive a confirmation email for my order.

Answer 19 / 24

Cece

Hello, I just ordered 3 items and I received the payment accepted and the order confirmation by email. I would like to know how long it will take to receive them. Thank you.

Answer 20 / 24

Lily974

I visited this site out of curiosity and when I look at the photos it's a copy-paste of the Vova site but at a higher price????

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Is OnFancy.fr reliable?

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