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Philips server issue not found

kryst44 Posted messages 1 Status Member -  
Support Philips Posted messages 2396 Status Member -
Hello,
for a few days now I haven't been able to connect to the smart TV of my Philips television, it indicates Philips server not found, my TV is a Philips 6800 series - ultra slim 4K ultra HD Smart LED TV, model no: 40PUK 6809/12
Could you tell me how to proceed to solve the problem?
Thank you
Configuration: Windows 7 / Chrome 43.0.2357.124

1 answer

  1.
    Support Philips Posted messages 2396 Status Member 554
     
    Dear Customer,

    We are sorry to hear that you are experiencing a problem with your television.

    Please contact us at 0157324050 so that we can assist you effectively.

    Best regards,

    AB
    Philips France Advisor
    @PhilipsCare_FR
    0
    1. fre78
       
      Hello, I also have the same problem with the Philips 6800 TV, server not found.
      0
      1. Support Philips Posted messages 2396 Status Member 554 > fre78
         
        Dear Customer,

        We are sorry to hear that you are experiencing an issue with your television.

        In order for us to assist you in resolving this issue, could you please provide us with the exact model number of your TV?

        We look forward to hearing from you,

        Best regards,

        AB
        Philips Customer Service FR
        0