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Mac freezing... Spinning wheel all the time

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Flomacyr -  
 Flomacyr -
Hello,
In November, I got a Mac...
It's the first one and I don't know anything about it
This morning, I wanted to plug in a USB stick and it kept shutting down every time
I gave up on the idea... But since then, I can't open anything (except Safari)...
The spinning colorful wheel keeps turning endlessly... I can't even turn it off anymore
Can you please help me?
Thank you

2 answers

  1.
    _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 136
     
    Hello,

    To force it to shut down, simply hold down the power button for at least 5 seconds.
    After that, it is highly recommended to repair the system files during the next startup after this abrupt shutdown, and here’s how to do this repair:

    Restart the Mac in "single mode" by holding down the Command and S keys (or Apple and S, depending on the keyboard) until a black screen with white text appears.
    When nothing is moving on the screen, press the Enter key.
    The new line that appears should now start with :/ root#
    Now type the command fsck -yf, then validate this command with the Enter key.
    - note1: respect the case and spaces
    - note2: in single mode, the keyboard is qwerty, so to type the hyphen character (the one before the y), it is recommended to use the one from the numeric keypad.

    Wait for the result of this command (which may take a few minutes).
    As long as the result of the command contains the phrase “File system was modified”, repeat the command fsck -yf confirming with the Enter key.

    Type the command reboot and validate it with the Enter key

    The Mac will restart normally, let’s hope so for you.

    Ritchi
    13
    1. Flomacyr
       
      Thank you Ritchi... I did what you said... And the problem is solved...
      0
  2. Anonymous user
     
    Hello, 

    In November, I got a Mac...


    What kind of Mac is this "recovered" Mac...?
    Is it a Mac from 1998 or 2015?
    What model of Mac?

    What is the installed system version?
    Mac OS 8, Mac OS 9, Mac OS 10.1, Mac OS 10.10 ??

    Macs have existed since 1984 and system versions range from Mac OS 1 to Mac OS 10...
    There are so many models that it's difficult to list them all here...

    Without a minimum of useful details, it's impossible to answer.

    https://fr.wikipedia.org/wiki/Chronologie_des_Macintosh
    https://fr.wikipedia.org/wiki/Mac_OS

    https://support.apple.com/fr_FR/specs
    https://support.apple.com/fr-fr/HT204308
    https://support.apple.com/fr-fr/HT201581

    Best regards :)

    To get an appropriate answer, always specify your exact system configuration
    Have a nice day :-) - Francis
    0