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Deactivate a free SIM card

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Carla -  
 Skeleton Joke -
Hello,

I lost my mobile phone, and I would like to deactivate my Free SIM card, but I don't know how to do it...
Can you help me solve my problem, please?
Thank you in advance
Best regards,
Carla

Configuration: Windows / Chrome 40.0.2214.115

2 answers

  1.
    Warsmat Posted messages 12 Registration date   Status Member Last intervention   22
     
    Which phone were you using (Android, Samsung, Apple)?
    22
    1. filou
       
      Hello
      Is it that difficult?
      http://mobile.free.fr/assistance/255.html
      0
      1. Skeleton Joke > filou
         
        The problem is that the link mentioned on this support page is nonexistent on the free subscriber area. On this link (http://mobile.free.fr/assistance/155.html), it says to request the deactivation and the reissue of the SIM by following the instructions, which are clear on this link (http://mobile.free.fr/assistance/155.html).

        Yet, the cited link, which is not a hyperlink, is nonexistent in the subscriber area. That is the problem.

        Is it hidden elsewhere in the subscriber area? Is there really a way to deactivate an old SIM and order a new one online? Obviously, it is pointless to mention calling 3244 in the case of a lost or stolen phone.


        Thanks to the web and the people who invest in it.
        0