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Irql_not_less_or_equal ntoskrnl.exe

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Jythorai Posted messages 28 Status Membre -  
bendrop Posted messages 12655 Registration date   Status Contributeur Last intervention   -
Hello,

For a while now, I've been getting this blue screen that appears during startup. The computer reboots, and once it's launched, there are no more problems until I turn it back on the next day.

https://f.ptcdn.info/907/000/000/1357386877-2013010518-o.jpg

When I run an analysis via Whocrashed, I get the same message every time 

On Mon 23/02/2015 08:42:58 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022315-5765-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1509A0) 
Bugcheck code: 0xD1 (0x0, 0x2, 0x8, 0x0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


Thanks for your help!

1 réponse

Réponse 1 / 1
bendrop Posted messages 12655 Registration date   Status Contributeur Last intervention   8 525
 
Hello,

You have a driver issue. Check for driver updates online and install them.
Download Bluescreen View from Nirsoft here http://www.nirsoft.net/utils/blue_screen_view.html
which will give us more information about your error.

Best regards.
2
Jythorai Posted messages 28 Status Membre 2
 
Thank you for your response

I downloaded bluescreen view 

==================================================
Dump File : 022415-6031-01.dmp
Crash Time : 24/02/2015 09:16:44
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000008
Parameter 4 : 00000000`00000000
Caused By Driver : athwnx.sys
Caused By Address : athwnx.sys+2e3f8
File Description : Qualcomm Atheros Extensible Wireless LAN device driver
Product Name : Driver for Qualcomm Atheros CB42/CB43/MB42/MB43 Network Adapter
Company : Qualcomm Atheros Communications, Inc.
File Version : 3.0.1.145
Processor : x64
Crash Address : ntoskrnl.exe+1509a0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\022415-6031-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 9600
Dump File Size : 363 016
Dump File Time : 24/02/2015 09:17:14
==================================================


I don't know if this is what you wanted?
0
bendrop Posted messages 12655 Registration date   Status Contributeur Last intervention   8 525
 
Yes, that's fine.
You have a problem with your Wi-Fi card driver.
0
Jythorai Posted messages 28 Status Membre 2 > bendrop Posted messages 12655 Registration date   Status Contributeur Last intervention  
 
I updated the driver, turned off the computer, then rebooted, and the problem is indeed gone.

Thank you very much for the help!
0
bendrop Posted messages 12655 Registration date   Status Contributeur Last intervention   8 525
 
You're welcome.
Have a good continuation.
0