Unable to make outgoing calls with my landline phone

axelle.b -  
poupougne13 Posted messages 43203 Registration date   Status Member Last intervention   -
Hello,

I am experiencing some difficulties with my landline. I am unable to make calls, however, I can receive calls. Could this be a problem from the provider (NEUFBOX from SFR) or a technical issue with the phone (LOGICOM)? Thank you in advance for your responses :)

3 answers

  1. poupougne13 Posted messages 43203 Registration date   Status Member Last intervention   11 050
     
    Good evening.....

    It seems very unlikely that your operator is to blame in this case... can't you try another phone?
    Is it plugged into the right socket OF THE BOX?
    You can enter 192.168.1.1 in your PC's browser, and you'll be in your box's interface; just go to the "telephony" tab to see if everything is okay on that front....
    The "phone" indicator on your box should be lit solid when you're not using the line, and flickering when you are using it...
    Regards,
    See you later

    "Who wants to climb a mountain starts from the bottom!"
    Signed: "Gillette" aka "nobody"! ;) (°!°)
    4
    1. axelle.b
       
      Unfortunately, it's the only landline phone I have at home... I'll try to find another one to see if it could work.
      Thank you for your response!
      0