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Apps are closing by themselves on my tablet

christaB. Posted messages 4 Status Member -  
 corinebise17 -
Hello,
I have an Asus Memo Pad 7 and most of the apps close by themselves. I open them and either they close immediately to return to the menu, or after a few seconds of use. Whether it's YouTube or a game app... how can I use them normally? :/
Thank you

1 answer

  1.
    abeljouve Posted messages 51 Status Member 16
     
    Try to install an antivirus on the tablet, there might be a not-so-nice program.
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    1. christaB. Posted messages 4 Status Member
       
      Oh really, do I need to install an antivirus? (I'm hopeless at this :/ )
      Well, thanks a lot, I'll give that a try.
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    2. christaB. Posted messages 4 Status Member
       
      oh but actually I already have an antivirus, it's Avast. So where does the problem come from? :/
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    3. abeljouve Posted messages 51 Status Member 16
       
      It is also possible that the antivirus does not detect the virus, but I have another hypothesis. I looked a bit at the tablet’s specifications and saw that it only has 1GB of RAM; if there are many active applications running in the background using almost all the RAM of the tablet, then the applications you want to launch won’t have enough RAM available and will crash.
      To find out if that’s the case, go to Settings -> Applications and then swipe the screen from right to left to get to the 'Running' tab, and at the bottom of the screen, you will see information about RAM usage.
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    4. christaB. Posted messages 4 Status Member
       
      ok cool thanks, so it says 753 MB used, 120 MB free. So I have to close the unused open applications. Ok, I'll try and see how it goes. Anyway, thanks a lot! :D
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    5. corinebise17
       
      Hello, I'll give it a try. I have a Samsung Galaxy A10, I clear the caches, clean the histories and activities. For a few days now, my apps have been closing after a while. Freeing up space, updating, closing the apps and making sure they are actually closed.
      I have some apps that are noted as problematic (Facebook, an encrypted account) for 3 years, impossible to open, the device no longer recognizes my ID, which has remained the same.
      I don't know if installing another antivirus will change the problem!
      Thanks anyway.
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