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Asus T100 won't turn on anymore

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Elle est nord -  
 sofffy -
Hello,

My Asus Transformer T100TA won't turn on, no matter how long I press the button or charge it, nothing happens. It's recent, bought in July 2014.
Please help me!
Thank you in advance,

Configuration: Windows 7 / Firefox 35.0

5 answers

  1.
    jeannets Posted messages 28404 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    Good evening,

    When you talk about the charging indicator... is it on the charger or on the tablet?
    It would be better if you talked about concrete things by specifying the brand and model of your tablet... how long have you had it? Did the problem appear suddenly or gradually? How long has this tablet been without being charged? etc., etc.
    The charger you borrowed may not necessarily have the same power as yours and doesn't prove anything... unless you can read and compare the current discharged by the said charger, which is usually written in mA, for example, 500mA or 0.5A... the A stands for Amperes.

    You can probably charge it using the USB port on your computer, leaving it overnight... with the right USB cable, not broken, not cut.
    3
    1. corinneb64 Posted messages 5 Status Member 3
       
      Sorry, it's an Asus T100TA. The indicator light I'm talking about is the one on the tablet. The malfunction occurred suddenly as soon as the tablet was discharged. I tried to recharge it right away, but nothing happened. While searching on the forums, I read that you should try to hold down the power button for 20 seconds and then reconnect it and press the same button again. That's what I did, and the light that is usually yellow when charging flashed white, but the tablet did not start up.
      3
      1. sofffy > corinneb64 Posted messages 5 Status Member
         
        Thank you also twenty seconds on the power button my memory is saved thank you thank you my PC is the asust101 ha
        2
    2. Anyssae
       
      Thank you for the tip corinneb64. You saved my Master's thesis, I was in panic mode.
      0
  2. jeannets Posted messages 28404 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    Re,

    Have you also changed the USB cable for this charge..? Because the cable may also be cut..?

    -- Otherwise, it is possible that you have a malfunction (of the battery or something else) in your tablet..?
    3
  3. jeannets Posted messages 28404 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    OK,

    You know, I've already seen this case that didn't work...
    Because the power of a phone charger is minimal compared to the charging needs of a tablet... and it can't charge it..

    In my opinion, you should find another tablet charger to try again... because it's highly likely that it's your charger that is defective.
    2
    1. corinneb64 Posted messages 5 Status Member 3
       
      ok I will try. thank you
      0
      1. corinneb64 Posted messages 5 Status Member 3 > corinneb64 Posted messages 5 Status Member
         
        I couldn't find another charger among my friends. I tried using USB/USB charging cables from other tablets, but nothing works.
        0
  4. jeannets Posted messages 28404 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    Good evening,

    In my opinion, you can go back to see the seller, you should be under warranty.

    Probably the charger is no longer charging... The battery is drained and a laptop only works with power.

    These laptops are supposed to function solely on the charger, even if there is no battery... Does the charger's light turn on? No broken wires? Are the plugs well seated at all levels?

    Try to borrow a compatible charger, at least for a quarter of an hour to do the test...
    1
    1. corinneb64 Posted messages 5 Status Member 3
       
      Hello,
      same problem, my tablet has run out of battery and won't turn on. I can't recharge it anymore. The charging light doesn't turn on. I changed the charger and nothing happened. I pressed the power button for 20 seconds, then I plugged the charger back in and pressed the power button again, and the charging light flashed white and then nothing. Can someone help me?
      0
    2. fauu84
       
      Same here.. I got it two days ago...
      0
  6. jeannets Posted messages 28404 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    OK

    And what's the other charger for..??
    -2
    1. corinneb64 Posted messages 5 Status Member 3
       
      that of my phone
      0