FREEMAKE video converter is not working

Solved

lili -
Joan30 - 2 Dec 2016 at 11:16

Hello,

Could a kind soul help me, please? I wanted to download the Freemake Video Converter software, but on this site, it doesn't launch, and elsewhere, it indicates that this software is potentially dangerous because it contains a virus.
I had installed it before without any issue; earlier, I tried to use it by clicking on it, and it launches and then disappears. So I uninstalled it and reinstalled it, and that's when the problem with downloading it occurred. Thank you for helping me, please.

Configuration: Windows / Firefox 34.0

147 answers

Answer 1 / 147

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STARGATE43 Posted messages 13754 Registration date Status Contributor Last intervention 2 648

Hello,

Which site did you download it from?

--
--> NO PROBLEMS, ONLY...SOLUTIONS <--
Alcohol doesn't solve anything; that said, neither does water or milk ;-)
2
Answer 2 / 147
lili

Hello Stargate,
thank you for taking care of my issue, I wanted to download it from this site, I click on "download" and it shows a message "download in progress," but it doesn't start, nothing at all, I can't download it, I'm on W8.1. Thank you
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Answer 3 / 147
STARGATE43 Posted messages 13754 Registration date Status Contributor Last intervention 2 648

Ok, you tell me "I wanted to download it on this site," but which site???

Here on CCM (Comment Ça Marche)???

--
--> NO PROBLEMS, JUST...SOLUTIONS <--
Alcohol solves nothing, but water and milk don't either ;-)
0
Answer 4 / 147
lili

yes, absolutely, here on the site "how it works", here is the link: https://www.commentcamarche.net/telecharger/tv-video/10653-freemake-video-converter/
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Answer 5 / 147
STARGATE43 Posted messages 13754 Registration date Status Contributor Last intervention 2 648

So when you click on the "Download" button, nothing happens, is that right?

2 possibilities:

1) It's your antivirus that is blocking the download, does it give you a warning about malware or something?

2) Not compatible with Windows 8.1 but only 8 (to be checked).

I will find out about the second point mentioned.

--
--> NO PROBLEMS, ONLY...SOLUTIONS <--
Alcohol doesn’t solve anything, but neither does water or milk ;-)
0
Answer 6 / 147
lili

Yes, exactly, nothing happens on this site (CMC) when I click on "download", my antivirus doesn't give me a warning, however, if I go on other sites like 01download, my antivirus warns me that the software contains a virus. But usually, I only download from CMC for all software.

Maybe because I'm on W 8.1 as you said. Thanks for your help.
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Answer 7 / 147
STARGATE43 Posted messages 13754 Registration date Status Contributor Last intervention 2 648

I think it must be a compatibility issue; on CCM, it only goes up to Windows 8, not 8.1, but I will still check with our authorities ;-)

It should still work because 8.1 is just an upgrade of 8, I will see ;-)

--> NO PROBLEMS, ONLY...SOLUTIONS <--
Alcohol doesn't solve anything; that said, neither does water or milk ;-)
0
Answer 8 / 147
lili

Thank you very much Stargate43, it's nice of you.
On other sites, it says that it's dangerous, but I can download it, except that my antivirus gives me a warning and I don't dare to do it.
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Answer 9 / 147
STARGATE43 Posted messages 13754 Registration date Status Contributor Last intervention 2 648

I made a call in the Contributors section, I think a response will come soon, just be patient, thanks ;-)

--
--> NO PROBLEMS, ONLY...SOLUTIONS <--
Alcohol doesn’t solve anything, but neither does water or milk either ;-)
0
Answer 10 / 147
lili

Thank you so much, Stargate43, I really appreciate it, that's very nice of you. :)
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Answer 11 / 147
STARGATE43 Posted messages 13754 Registration date Status Contributor Last intervention 2 648

Here you go, I have a lead to explore:

I see at the bottom of your question: Configuration: Windows / Firefox 34.0

Are you trying to download with Firefox? If so, you should update it, as the current version is 34.0.5. It may be because you are still using version 34.0 that the download is not starting.

Here is the update link: --> https://support.mozilla.org/fr/kb/mettre-jour-firefox-derniere-version

Once that’s done, try downloading Freemake Video Converter again here on CCM.

--
--> NO PROBLEMS, JUST...SOLUTIONS <--
Alcohol doesn't solve anything; that said, neither does water or milk ;-)
0
Answer 12 / 147
irongege Posted messages 38993 Registration date Status Moderator Last intervention 5 128

Hi

It is compatible with Windows 8.1

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Je reviens !!!!!
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1. STARGATE43 Posted messages 13754 Registration date Status Contributor Last intervention 2 648
  
  Hi Gégé,
  
  Noc just confirmed it to me ;-)
  
  Thanks ;-)
  
  0
Answer 13 / 147
lili

I clicked on your link, and it clearly states that Firefox is up to date; I am on version 34.0.5.

I don't know why CCM indicates 34.0.

The problem likely comes from the version of W8; I am on 8.1.
I had already downloaded this software when I was still on W8, and then for a year, Windows "forced" me to switch to 8.1. That's why the download isn't working anymore.

Once again, thank you for the effort you are putting into helping me, thanks a lot Stargate43 :-)
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Answer 14 / 147
STARGATE43 Posted messages 13754 Registration date Status Contributor Last intervention 2 648

Not finished,

You can download it from the publisher's site itself, if it works, be sure to uncheck what is not needed.

--> https://www.freemake.com/fr/downloads/

--> NO PROBLEMS, ONLY...SOLUTIONS <--
Alcohol solves nothing, though, neither does water or milk ;-)
0
Answer 15 / 147
lili

Ah, I haven't read the other messages, so if it's compatible, where does the problem come from? I ran CCleaner, Malwarebytes, AdwCleaner, I don't have any virus issues anyway. :/
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1. STARGATE43 Posted messages 13754 Registration date Status Contributor Last intervention 2 648
  
  Just above ;-)
  
  0
Answer 16 / 147
lili

Thank you Stargate43, I went to this link to download it, my antivirus is blocking it, and on top of that there is a message that says "Insufficient system resources to complete the requested service."

I don't understand this message. What does it mean?
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Answer 17 / 147
STARGATE43 Posted messages 13754 Registration date Status Contributor Last intervention 2 648

Ok, what is your antivirus?

--
--> NO PROBLEMS, ONLY...SOLUTIONS <--
Alcohol doesn't solve anything, but neither does water or milk ;-)
0
Answer 18 / 147
lili

I'm sorry for the late response. While browsing, I read that my problem might be due to a registry issue, and when I had uninstalled Freemake, there was a message indicating that if I wanted to remove everything, I might affect the registry, but I completely overlooked it and clicked on it. As a result, I restored my PC to a point. That took some time, so I couldn't respond to you. I'm sorry.
My antivirus is Avira. Thank you for your help.
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Answer 19 / 147
lili

Even after restoring to a point, the problem remains; I've messed everything up. I'm completely out of my depth. Moreover, on CCleaner, the software is there but I can't even uninstall it. In short, I'm lost.

I need your help, thanks a lot anyway. :/
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Answer 20 / 147
STARGATE43 Posted messages 13754 Registration date Status Contributor Last intervention 2 648

First, Lili, open Ccleaner (version 5.01.5075), click on "Cleaner", then on "Analyze", once the analysis is finished, click on "Run Cleaner".

Once that is done, click on "Registry", then on "Scan for Issues", when the scan is complete, click on "Fix Selected Issues", and finally, on "Fix All Selected Issues".

When all that is done, try again to delete/uninstall Freemake Video Converter if it is still present with Ccleaner.

--
--> NO PROBLEMS, ONLY...SOLUTIONS <--
Alcohol solves nothing, that being said, neither does water or milk ;-)
0

FREEMAKE video converter is not working

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