Lenovo BUS controller issue - Page 2

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Loargann
 
Hello, could you tell me the steps to follow after the last manipulation in order to return to "the original problem"? Should I reinstall the deleted driver? I'm going to call Lenovo; I hope it won't be in English... Thanks a lot for your response.
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kaneagle Posted messages 86259 Registration date   Status Modérateur Last intervention   14 671
 
I returned the PC and the seller refunded me. He was very surprised and told me that it was really bad luck, and moreover, there was no way to get a new one since he didn't have any in stock.
I went to another store to buy the same one (40 euros more), I set up the PC (last night) and, surprise: the problem comes back!!!!


It's strange that the same problem reappears with another PC!
Since it's new and under warranty, go back to the seller.

Could it be a problem with the operating system?
Where does this version of Windows come from?
A modified, unofficial version, etc...?

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Humans are at their best when things are at their worst.
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PatRoumi Posted messages 2 Status Membre
 
Excuse me, I’m a beginner and didn’t use the right framework to respond.
As I mentioned, I had the same problem as you. I struggled but got information from Lenovo that I consider reliable.
The USB problem "might" be related to using a boot option in the PC setup.
Following their advice, I adjusted the "Boot Mode" option in the setup to "UEFI only." Since then, I haven't had any alerts.
If you and I are aware of the problem (and not the solution), it’s solely because the LENOVO Solution Center software sends system alerts.
Sometimes there are errors in the device manager that we are never aware of, and which do not affect the PC's operation.
After the modification, I conducted further tests but won’t clutter the forum. Be aware that there is still a downside to choosing UEFI Only.
I can tell you more if you wish.
Best regards.
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kaneagle Posted messages 86259 Registration date   Status Modérateur Last intervention   14 671
 
Right-click on the driver --> INF_....zip
Choose --> extract all

Go to Device Manager
Right-click on the device in question
Update driver
Search for a driver on my computer
Browse
Go to the folder of the unzipped driver --> INF_....
Select the folder --> win7
Next, etc...
Restart

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Human beings are at their best when things are at their worst.
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Loargann
 
I followed the step-by-step procedure, restarted my computer but the problem persists and is the same... Are there any other procedures? Thank you anyway for your responses! ;-)
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