BlueScreen

Résolu
Salut à tous et à toutes,
j'ai un problème avec mon PC, dès que je joue à un jeu, pendant la partie, le PC se met à crash avec un écran bleu (Blue screen) indiquant :

"Nom d'événement de problème: BlueScreen
Version du système: 6.1.7601.2.1.0.256.48
Identificateur de paramètres régionaux: 1036

Informations supplémentaires sur le problème :
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007FB5028
BCP3: 00000000B0800000
BCP4: 00000000000C0E0F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Fichiers aidant à décrire le problème :
C:\Windows\Minidump\070114-43828-01.dmp
C:\Users\***\AppData\Local\Temp\WER-71171-0.sysdata.xml"

Mes composants sont :
- Carte graphique : VTX Radeon HD 7870 (Pilotes à jour, dernière MàJ le 30/06/2014)
- Carte mère : MSI FM2-A85XMA-E35 (Pilotes à jour, dernière MàJ le 30/06/2014)
- Processeur : AMD A10 5800K Black Edition
- Alimentation : Corsair CX500
- Barrette mémoire : Kingston HyperX Beast 4Go x2

Merci de bien vouloir m'aider à résoudre ce problème le plus vite possible.
Bonne journée à tous et à toutes. =)

6 réponses

  1. Oui l'aération fonctionne, j'ai même enlevé le boitier pendant que mon PC à des problèmes si jamais je dois changer quelque chose donc côté aération c'est bon.
    1. salut

      fais 1 scan avec whocrashed et poste le rapport via 1 copier/coller

      https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/

      @+
      1. Voila le rapport :

        Crash dump directory: C:\Windows\Minidump

        Crash dumps are enabled on your computer.

        On Tue 01/07/2014 15:17:14 GMT your computer crashed
        crash dump file: C:\Windows\Minidump\070114-43828-01.dmp
        This was probably caused by the following module: hal.dll (hal+0x12A3B)
        Bugcheck code: 0x124 (0x0, 0xFFFFFA8007FB5028, 0xB0800000, 0xC0E0F)
        Error: WHEA_UNCORRECTABLE_ERROR
        file path: C:\Windows\system32\hal.dll
        product: Microsoft® Windows® Operating System
        company: Microsoft Corporation
        description: Hardware Abstraction Layer DLL
        Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
        This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
        The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

        On Tue 01/07/2014 15:17:14 GMT your computer crashed
        crash dump file: C:\Windows\memory.dmp
        This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0x1E3)
        Bugcheck code: 0x124 (0x0, 0xFFFFFA8007FB5028, 0xB0800000, 0xC0E0F)
        Error: WHEA_UNCORRECTABLE_ERROR
        file path: C:\Windows\system32\hal.dll
        product: Microsoft® Windows® Operating System
        company: Microsoft Corporation
        description: Hardware Abstraction Layer DLL
        Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
        This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
        The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

        On Tue 01/07/2014 15:08:04 GMT your computer crashed
        crash dump file: C:\Windows\Minidump\070114-43203-01.dmp
        This was probably caused by the following module: hal.dll (hal+0x12A3B)
        Bugcheck code: 0x124 (0x0, 0xFFFFFA8007F98028, 0xF0800000, 0xC0E0F)
        Error: WHEA_UNCORRECTABLE_ERROR
        file path: C:\Windows\system32\hal.dll
        product: Microsoft® Windows® Operating System
        company: Microsoft Corporation
        description: Hardware Abstraction Layer DLL
        Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
        This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
        The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

        On Tue 01/07/2014 14:17:13 GMT your computer crashed
        crash dump file: C:\Windows\Minidump\070114-32421-01.dmp
        This was probably caused by the following module: atikmpag.sys (atikmpag+0xBDAC)
        Bugcheck code: 0x116 (0xFFFFFA80083C74E0, 0xFFFFF88004350DAC, 0x0, 0x2)
        Error: VIDEO_TDR_ERROR
        file path: C:\Windows\system32\drivers\atikmpag.sys
        product: AMD driver
        company: Advanced Micro Devices, Inc.
        description: AMD multi-vendor Miniport Driver
        Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
        A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
        Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

        Apparemment ça serait un programme nommé "minidump".
    2. https://www.commentcamarche.net/faq/4938-windows-xp-erreur-0x100000d1-minidump va voir ça
      1. re

        fait 1 recherche manuelle des mises a jour via windows update du panneau de configuration et installe les s'il y en a

        @+
        1. Déjà fait, pour le moment j'ai changé le hal.dll dans Sytem32 et SysWOW64 et je vais faire une partie pour voir ce que ça donne. =)
        2. re

          ok, dit nous si le problème persiste

          @+
        3. Bonne nouvelle !!
          Le BCCode: 124 est résolu !!
          Maintenant il me dit de résoudre le BCCode: 116.... c'est partit pour une réinstallation du PC. \o/
        4. re

          courage, ça va le faire

          @+